Complaints Announced The Most Interesting Complaints

Complaintvar has published the detailed report of 2021. In this report, the company announced how many complaints were received, how many of these complaints were resolved, the sectors with the most complaints and the most interesting complaints of 2021 one by one.

It is one of the platforms that citizens in Turkey frequently resort to in order to find solutions to their problems. have a complaintannounced its data for 2021. How many complaints were made in the statements made, how many of them have been resolvedMany details such as the most complained sectors were mentioned. If you wish, without further ado, let’s take a closer look at Complaintvar’s data.

According to the statements made by Complaintvar, consumers will 3 million 53 thousand 73 complaints they created. Of these 408 thousand 575 of them reached the solution. E-commerce sector, on the other hand, was the area where consumers had the most problems. Complaints about this sector were recorded as 415 thousand 145. E-commerce sector with 322 thousand 523 complaints financewith 262 thousand 385 complaints Internetwith 221 thousand 892 complaints cargo and with 155 thousand 694 complaints shopping followed the industry.

Why has the e-commerce industry been the subject of so many complaints?

According to the reviews made by Complaintvar, the most important complaint in the e-commerce sector is marketplaces. In this context; Number of complaints filed for marketplaces serving in Turkey (such as Hepsiburada, Trendyol, Gittigidiyor, N11 and Çiçek Sepeti), 207 thousand 420 recorded as. Regarding this issue, consumers complained that the deliveries were not made on time, the price increases after order cancellations and the same product was put on sale at a higher price.

Complaints of consumers in the financial sector were generally related to banks. On the other hand; in 2021 with cryptocurrencies relating to The number of complaints also increased. The main reason for the complaints in the internet sector was the long-lasting internet transfer applications. Consumers complained the most about the card fees related to the banks. One of the most important complaints of the internet industry withdrawal fee Let me point out. In fact, Complaintvar has revealed the problems that we all suffer from.

The most compared brands in 2021 were Binance and Paribu

have a complaint

One of the important services of Complaint is “Compare Brands“. A consumer who is between two brands can see which of the brands has more complaints and how many complaints the brand has resolved through this service. Binance and Paribu declared that. It seems that citizens who want to invest are torn between two local and global brands.

Most complaints came from Istanbul

Complaints provinces

Complaints, complaints received throughout 2021 on the basis of provinces also examined. In the examinations, the most complaints were 1 million 19 thousand 366 units. IstanbulSaid to have come from Istanbul with 356 thousand 669 complaints Ankarawith 140 thousand 813 complaints Antalyawith 241 thousand 168 complaints Izmir and with 4,386 units Bayburt followed. The provinces with the least complaints were recorded as Iğdır, Adıyaman, Hakkari, Kars and Muş.

Number of complaints per 1000 people:

complaints

The most interesting complaints about Complaintvar:

  • I ordered a folding table online. I caught something I didn’t understand while unpacking the cargo, and then I realized what I was holding it was a dead mouse. When I called the relevant site, they said that they could not receive the package before 4 days. In order not to endanger myself, the people around me and the residents of the flat, use the product at the nearest in the trash I took. I am complaining about the seller who sent this package without checking and the marketplace site that could not provide a solution.
  • What I said next to the pita in the restaurant Chewed gum came out of the buttermilk. After that, if you put the unchewed one, we will chew the gum when the buttermilk is finished. What a mess is this? Say everything that needs to be said to yourself.
  • Green minibus driver in Şişli today at 08:32 a large bag of urine He threw it out the window in the heart of Şişli. I seriously can’t find anything to say to this. My nose still smells of urine.
  • Bought from chain store Vanillin packages come out empty. A package of vanilla was empty from the 10 vanillin package I bought from the market, and when I bought it for use later, I realized that another package was empty. I don’t like this on the market at all.
  • This also happened. Bought from chain store jam came out of the tomato paste. And on top of that, there was a picture of the olive brand on the lid of the jar. We didn’t even notice when we bought it. There is also a safety strip on the jar. The plug is missing since we bought it about 2 weeks ago. Is this a camera prank? We bought it as tomato paste. There was jam that we did not know what it was. I demand compensation for my suffering.
  • A snake was found inside the cargo bag of the clothing brand. How is such a thing possible? I opened a parcel Snake came out with sweat Did you send a snake or something as a gift? What kind of carelessness is it? I was shocked to see it. Can someone explain the snake to me please?
  • I ordered a blender set from the Marketplace site, but the one that came to me it was bleach. I requested a refund. They took delivery from the address. When I reached the company, my request was negative. I can’t find any contact person. My money is burned. In this era, money is not easy to earn. It’s a pity indeed. So shame on you.

Source :
https://www.sikayetvar.com/blog/genel/sikayetvar-2021-verileri-acikladi-turkiyenin-en-cok-sikayet-ettigi- Konular-belli-oldu


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