Tag: Consumers and consumer protection
Energy prices: The electricity discounters are back
power strip The lower prices on the energy exchanges are calling low-cost suppliers back onto the scene. (Photo: imago/Jochen Tack) Dusseldorf Anyone who has been looking for a new electricity…
Energy prices: The electricity discounters are back
power strip The lower prices on the energy exchanges are calling low-cost suppliers back onto the scene. (Photo: imago/Jochen Tack) Dusseldorf Anyone who has been looking for a new electricity…
US authorities announce support package and close more banks
new York Great relief in the tech industry. On Monday, customers should have access to their entire balance, as US authorities announced on Sunday evening. It was a surprising breakthrough.…
Airlines and rail: Massive increase in complaints
Board at Berlin-Brandenburg Airport Thousands of connections had to be canceled last year. (Photo: dpa) Berlin Complaints from consumers about airlines and Deutsche Bahn have increased massively in 2022. This…
DWS refrains from advertising after consumer protection lawsuit
Protest against DWS Greenpeace activists protest against so-called “greenwashing” in the foyer of the DWS Group, a subsidiary of Deutsche Bank. (Photo: dpa) Frankfurt After a lawsuit by the Baden-Württemberg…
Traffic light is divided – Union calls for a clear position
EU In Brussels, the federal government vehemently represents the FDP position with regard to the EU ban on commissions. (Photo: IMAGO/Shotshop) Brussels The German financial sector has been looking to…
How consumers save money with power outages
Dusseldorf Every day at 10.45 a.m. the power goes out at Julian Affeldt’s. The teacher from Brandenburg cannot charge his electric car for an hour and a half. And the…
Eon shocks district heating customers with a surcharge
Eon headquarters For Eon’s district heating customers, the price shock is only now coming – but it’s decent. (Photo: IMAGO/snowfieldphotography) Dusseldorf Eon expected its district heating customers to make the…
Eon: price shock for district heating customers
Eon headquarters For Eon’s district heating customers, the price shock is only now coming – but it’s decent. (Photo: IMAGO/snowfieldphotography) Dusseldorf Eon expected its district heating customers to make the…
The district heating market is complicated and non-transparent
High energy costs District heating is becoming more expensive. (Photo: dpa) There are millions of district heating customers in Germany, and with a view to the energy transition, the number…
Eon: price shock for district heating customers
High energy costs For Eon’s district heating customers, the price shock is only now coming – but it’s decent. (Photo: dpa) Dusseldorf Eon expected its customers to make the first…
Electricity price brake and gas price brake: what consumers need to know
Dusseldorf Do you have an e-mail from your energy supplier in your inbox? Then your provider will probably inform you that from March 1, 2023 to April 20, 2024 you…
The energy crisis is coming, the climate crisis will have to wait – a fatal mistake
coal-fired power station There is no time for the real and urgently needed modernization. (Photo: IMAGO/photothek) After a year of energy crisis, great exhaustion is spreading throughout the industry. This…
This is how energy suppliers hide dynamic electricity tariffs
smart meters Intelligent electricity meters should enable the use of dynamic tariffs. (Photo: Moment/Getty Images) Dusseldorf Germany’s major electricity providers are currently playing hide and seek. More precisely: Hide tariffs.…
What consumers need to know about the price brake
Dusseldorf Do you have an e-mail from your energy supplier in your inbox? Then your provider will probably inform you that from March 1, 2023 to April 20, 2024 you…
Is it worth it for consumers to switch electricity providers now?
electricity tariff Whether it is worth changing your electricity provider also depends on the legal regulations. (Photo: dpa) Dusseldorf Every six months, the Federal Association of Energy and Water Industries…
Supreme cyber authority discovers serious security gaps in online shops
Shopping apps on a phone The BSI warns of significant security gaps in the software that retailers use to operate their online shops. (Photo: imago images/imagebroker) Berlin Germany’s top cyber…
Which no-name products save customers money
Expensive branded water Consumers can save a lot of money by choosing private label – often without loss of quality. (Photo: PR, Handelsblatt [M]) Dusseldorf After the shopping spree, the…
Consumer survey puts these companies ahead
Own brand Balea by dm Private label has benefited in the face of customer inflation in terms of value for money. (Photo: dpa) Cologne Butter: up 42 percent. UHT milk:…
Check24’s bank collects Bafin’s complaint
Bafin administration building in Frankfurt C24 Bank has become the focus of financial supervision. (Photo: IMAGO/Hannelore Förster) Frankfurt, Munich The bank of the comparison portal Check24 has received a reprimand…