Eon: price shock for district heating customers

Eon headquarters

For Eon’s district heating customers, the price shock is only now coming – but it’s decent.

(Photo: IMAGO/snowfieldphotography)

Dusseldorf Eon expected its district heating customers to make the first horrendous additional payment in November: the energy company sometimes demanded 2,000 euros and more as a surcharge for 2021. A few days ago, the next shock for customers followed: the costs for 2022 are also increasing massively. An average household in Hamburg-Bergedorf could then pay up to 3,000 euros more than planned.

Angry customers and consumer advocates are now making serious allegations against the energy company.

This is a classic case for the cartel office, says energy expert Christina Wallraf from the consumer center in North Rhine-Westphalia. For gas, Eon has just doubled the basic supply tariffs, “for district heating we see a quadrupling”.

The number of complaints about district heating providers at the responsible cartel offices is currently increasing massively, most of them in North Rhine-Westphalia: more than 400 letters have already been received there because of the rising district heating tariffs, a spokesman for the Handelsblatt confirms. But more and more customers in other federal states are also turning to the competition authorities.

Read on now

Get access to this and every other article in the

Web and in our app free of charge for 4 weeks.

Further

Read on now

Get access to this and every other article in the

Web and in our app — 4 weeks for €1.

Further

source site-16