Binance took down the account of a user who complained on Twitter that the exchange and CEO Changpeng “CZ” Zhao were doing little to help get back funds he said were stolen from the exchange account.
The client now has three days to withdraw his money.
Binance Says The Client Is Threatening Themselves
The user, known on Twitter as CoinMamba, is a futures trader and, according to his profile, cryptocurrency investor. The user started tweeting about Binance after claiming that he lost money from his Binance account on Tuesday due to a leaked API key linked to crypto trading platform 3Commas.
The user said he didn’t get much help from Binance in getting these funds back.
Meanwhile, Binance claims that the user has “made threats” to the company’s customer service team, which has led to the account suspension.
CoinMamba is not the only one who has allegedly been harmed for using 3Commas. Many users claimed that this crypto trading service leaked their credentials and allowed attackers to steal user funds.
However, the CEO of the platform denied these claims, calling them “false rumors”. The attacks took place not only on Binance, but also on many other exchanges.
Replying to CoinMamba on Friday, CZ said “there is virtually no way we can make sure users don’t steal their API keys.” After that, CoinMamba started posting multiple tweets accusing CZ of being “greedy” and claiming that “all these exchanges are dubious.”
The tweet was deleted. But CT remembers.. pic.twitter.com/p5nkeDmhe1
— CoinMamba (@coinmamba) December 9, 2022
In a now-deleted tweet in response to CoinMamba, CZ wrote that he was considering putting CoinMamba’s account in withdrawal-only mode because it was behaving “irrationally”:
“I’m considering putting @coinmamba’s account in withdrawal-only mode as well as 3Commas. We don’t want to serve unreasonable people. This will only cause more problems in the future. This is a reciprocal situation. It might get a lot of backlash, but…”
About an hour later, CoinMamba’s account was shut down by Binance in response to what it said was “threats” to customer service employees on the world’s largest exchange by volume. Binance customer service wrote to CoinMamba on Twitter:
“You made the situation worse by refusing to file a police report and instead trying to blame us by demanding compensation. You even went so far as to make threats, which we will not tolerate.”
*Not investment advice.
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