When we make any purchase online or in store and pay for it by credit card, we see that the current fee is reflected on our account statement within seconds. However, when it comes to refunds, it takes days to see that the money we paid comes back to our account.
When it comes to giving, the process takes seconds, When we try to get it back, for some reason it is a process that takes days or even weeks. it becomes. What a diet, what sauerkraut!
The credit card refund process is actually a bit complicated. understanding how it works, It will help us answer this question.
As we all know, credit card refund allows us to get back the money we paid for a purchase we made with a credit card.
In fact, when we make a transaction with a credit card, the credit card company makes this refund, It does it directly to the retailer or seller, not to us personally.
Once the payment goes through the retailer or seller stage, it reaches us and This is actually what prolongs the process. This purchase amount is deducted from the available balance in the account after the card issuer completes the transaction, and accordingly, when we charge the account, we actually make the payment to the entity that issued us the credit card for the purchase.
In other words, when we request a credit card refund, the seller or retailer, It first sends the refund to the credit card issuer. The institution that issues this card then reflects the refund on our account statement.
Credit card refunds usually take 3 to 7 business days, but can sometimes take up to 14 business days.
This process we cannot understand; return method, card issuer and merchant varies depending on the In fact, the best way to get an estimate of how long a refund will take is to visit the merchant’s website.
For example, at this point, Amazon tells its customers that a refund will be made to the credit card within 5 business days after the refund is made. Trendyol, this process Stating as 2 to 10 days, It leaves it more open-ended than Amazon.
Another factor that affects credit card refund speed is is the billing cycle of the credit card. For example, if your credit card’s statement date is the 10th of the month and you return the product you purchased on the 11th of the month, the refund will no longer appear on that month’s statement, but in the next period. Such a situation could also cause confusion.
So what happens if a seller refuses to refund the fee?
Generally, most sellers are familiar with the credit card refund process and do not have a problem with it, but let’s say you have faced such a situation. If the seller refuses the return, as the buyer You can trust credit card refund protection.
More specifically, credit card refund protection does not allow refunds for retail purchases. This allows you to request a refund. In such a problem, it would be appropriate to contact the bank to find out whether it meets the requirement to put protection policies into effect.
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