Tag: customer
Good news for meta users! Customer service department is coming
parent company Metaaims to provide a better experience to its users with various improvements. Now the company is addressing a problem that has plagued users for a long time: lack…
Annual tax certificates at Commerzbank and Comdirect too late
Commerzbank logo and headquarters The institute is having problems issuing annual tax statements. (Photo: dpa) Frankfurt At Commerzbank and its online subsidiary Comdirect, more customers are still waiting for their…
Complaints about tax certificates are piling up
Commerzbank logo and headquarters The institute is having problems issuing annual tax statements. (Photo: dpa) Frankfurt At Commerzbank and its online subsidiary Comdirect, more customers are still waiting for their…
Commerzbank is struggling with problems with annual tax certificates
Commerzbank logo A four-digit number of customers were affected by a delay in issuing annual tax returns. (Photo: dpa) Frankfurt Commerzbank is having problems issuing some annual tax certificates for…
Cryptocurrency Company Announcing It Has Been Hacked Has Stopped Customer Withdrawals! What is the origin of the suspicious incident?
Brazilian cryptocurrency In a shocking statement, the credit company announced that withdrawals were halted due to an attack. A company representative of BlueBenx said that the company was hacked worth…
This speaks against free returns in online retail
Package from Zalando Hardly any customers plan the returns, returning the items is too annoying and time-consuming. (Photo: dpa) It sounds so simple: If we charge for returns in online…
Which online retailers charge fees for returns
Amazon packages The online retailer does not want customers to share in the costs of returns. (Photo: imago/Press Service North) Dusseldorf Most online retailers still allow customers to return their…
Berlin-based smartphone bank Vivid starts paying in installments – and is considering takeovers
Vivid Money banking app So far, over 500,000 people have signed up with the fintech. However, the account is not actively used by all users. (Photo: Vivid Money) Frankfurt The…
What investors need to know about bankruptcy now
Lettering by Nuri According to Nuri, the assets of their customers are not at risk because of the bankruptcy. (Photo: Nuri) Frankfurt The Berlin crypto bank Nuri has filed for…
What investors need to know about Nuri’s bankruptcy
Lettering by Nuri According to Nuri, the assets of their customers are not at risk because of the bankruptcy. (Photo: Nuri) Frankfurt The Berlin crypto bank Nuri has filed for…
What investors need to know about Nuri’s bankruptcy
Lettering by Nuri According to Nuri, the assets of their customers are not at risk because of the bankruptcy. (Photo: Nuri) Frankfurt The Berlin crypto bank Nuri has filed for…
Binance CEO CZ Disputes Allegations of Weak ‘Customer Knowing’ (KYC) Standards
Changpeng Zhao (CZ), CEO of Binance, the world’s largest cryptocurrency exchange, has denied allegations that it has weak “know-your-customer” (KYC) and anti-money laundering (AML) standards. The stock market was weak…
At Troy with the customer satisfaction of your dreams!
Troy Apple is one of the institutions in Turkey that attaches great importance to customer satisfaction. With its thirty years of experience, Troy, which we regard as a local Apple,…
Life insurer has problems with payments
Munich, Frankfurt Marika K has to show strong nerves: she has been in contact with the life insurer Proxalto for weeks. The insured is waiting for the payment of her…
Purchase prices weigh on Schaeffler’s profit margin – United Internet with strong new customer business
Kontron increases profit Brisk business has pushed the Austrian IT company. In the second quarter, the Revenues increased by ten percent to almost 661 million euros, announced the company on…
Free streaming not an alternative to Amazon Prime
Amazon fulfillment center The online service has launched a free streaming service in Germany. (Photo: Reuters) Dusseldorf Surprisingly and without much announcement, Amazon launched a new streaming service in Germany…
Commerzbank increases profit with strong customer business
Frankfurt The turnaround in interest rates gives Commerzbank a strong tailwind. The institute made a profit of 470 million euros in the second quarter, significantly exceeding analysts’ expectations. In the…
Commerzbank increases profit with strong customer business
Construction work on the logo Despite the burdens caused by the war in Ukraine and the cooling of the German economy, the bank expects a profit of more than one…
Gas customers apparently have to pay an extra surcharge for the winter
natural gas storage facility 90 percent of the additional costs incurred by the importers can be passed on. (Photo: dpa) Berlin Gas customers have to reckon with additional costs before…
Amazon makes Prime subscriptions more expensive in Germany
Munich Amazon is making its Prime subscription offer more expensive in Germany. Monthly payment will cost EUR 8.99 instead of the previous EUR 7.99 and EUR 89.90 per year instead…