Tag: customer
SAP: Price increase for cloud services – customers angry
Dusseldorf Inflation is driving corporate costs to record highs. Managers will also have to plan more for many SAP products in the future: The software manufacturer wants to introduce an…
An advertising subscription is not a sure-fire success for Netflix
Netflix office in Los Angeles It takes 12 hours and 57 minutes for Netflix customers to watch the new season of the hit series “Stranger Things”. In the future, they…
Financial service provider ranking: The best banks 2022
Tiny House by Schwäbisch Hall The building society wants to reach younger target groups. (Photo: dpa) Cologne What does the dream house of youth look like? The building society Schwäbisch…
These are the best insurers in 2022
Cologne The digital insurer Wefox relies on pure emotion in the competition for attention. The German-Swiss insurtech signed shirt sponsorship deals with Italian soccer champions AC Milan and Bundesliga club…
Abolish prepayment for airline tickets!
Flight cancellations at Frankfurt Airport The wave of cancellations turns passengers into abused lenders. (Photo: dpa) Dusseldorf Latin students learn the translation of “creditum” early on: “that entrusted to us…
High costs slow down the construction financing business
Detached houses are being built on the outskirts of Leipzig The high financing costs have an immediate impact. (Photo: dpa) Frankfurt For German banks, construction financing has been one of…
High costs slow down the construction financing business
Frankfurt For German banks, construction financing has been one of the most important sources of income in the private customer segment for years. However, due to high inflation and rising…
End of branch reduction? Study raises doubts about surprising ECB data
Branches of Commerzbank and Deutsche Bank A sight that is becoming increasingly rare in the cityscape: two bank branches that are in the immediate vicinity. (Photo: dpa) Frankfurt Is the…
Ranking: The best customer service 2022
Fressnapf ad Mystery shoppers check the quality of advice from the pet supplies retailer. (Photo: PR) Cologne When the opening of the garden festival in Bad Schwalbach in southern Hesse…
Significantly fewer branches are being closed in Germany
Former Sparkasse branch In Germany, the number of bank branches has fallen significantly in recent years. (Photo: imago/Steinach) Frankfurt The number of bank branches in Germany has been falling for…
German banks are closing significantly fewer branches.
Former Sparkasse branch In Germany, the number of bank branches has fallen significantly in recent years. (Photo: imago/Steinach) Frankfurt The number of bank branches in Germany has been falling for…
Ex-boss Bill McDermott makes SAP competition
Dusseldorf First Frankfurt, then Munich: Bill McDermott is following old paths. The boss of the cloud specialist Service Now, who headed SAP for almost ten years, is back on the…
Why partnerships are becoming so important for SAP
SAP boss Klein Partnerships should make the SAP products better. (Photo: Bert Bostelmann / picture folio for Handelsblatt) Dusseldorf A warehouse navigation system, a QR code scanner, a list of…
ING abolishes negative interest rates for many customers
ING With the increase in the exempt amount on the giro and extra accounts, the custody fee will no longer apply for 99.9 percent of ING customers. (Photo: imago images/Belga)…
NFT step from Starbucks! It will offer a special advantage to the customer
last month Starbucks CEO Howard Schultz said they were going to “dive” into the NFT world. The latest reports show that Starbucks is providing exclusive experiences and benefits to customers.…
N26 co-founder Tayenthal apologizes for account closures
Maximilian Tayenthal The co-founder and co-head of N26 has spoken out about the account closures. (Photo: NurPhoto/Getty Images) Frankfurt The frustration of N26 customers has been great since numerous accounts…
Binance Allegedly Sharing Customer Data with Russia
A report shared by Reuters accused the world’s largest cryptocurrency exchange, Binance, of sharing user data last year. The giant stock market, on the other hand, stated that these claims…
Why many customers hesitate when it comes to the SAP cloud
SAP boss Klein The manager is hoping for a snowball effect in the cloud business. (Photo: Bert Bostelmann / picture folio for Handelsblatt) Dusseldorf For SAP boss Christian Klein it…
Without agreeing to the terms and conditions – Sparda-Bank terminates accounts
Sparda Bank Baden-Württemberg The cooperative bank terminated current accounts if customers had not agreed to the prices and conditions. (Photo: Sparda Bank Baden-Württemberg) Frankfurt Like Postbank, other financial institutions are…
Smartphone bank terminates numerous accounts without notice
Frankfurt The most valuable German fintech is threatened with new trouble: customers are outraged because their N26 account was abruptly terminated. No transfers, no cash withdrawals: the Handelsblatt is aware…