Akbank, which experienced a 43-hour outage last year, came to the fore again with a system error exactly one year after the incident. Akbank customers have not been able to log in to the mobile application since noon.
One of Turkey’s largest banks Akbankhas been facing an issue that has been preventing its customers from logging into the system for some time. Akbank customers started to encounter errors when they tried to access the bank’s mobile application before the holiday. Customers cannot take any action due to the problem.
The problem in Akbank, which has been going on for hours, caused the bank to be on the agenda on Twitter. While many customers expressed the problem and their reactions at the bank, Akbank also shared about the problem under the shares of some customers. answered. The problem encountered in Akbank and the statement made were as follows:
Error encountered by users:
Here is a statement from Akbank:
While Akbank stated that the work continues to solve the problem, it also took another measure to reduce the grievances of citizens. The bank announced that the branch working hours and EFT processing time have been extended until 15.00 today.
Akbank experienced 43 hours of system outage last year:
Akbank experienced a massive 43-hour blackout last year, which occupied the entire Turkish agenda. Not only the mobile application, but also all Akbank’s systems, including ATMs, were affected by the said system outage. The problem was caused by an error encountered during Akbank’s update to its host computer. We shared with you what happened in those days as follows:
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