operating in our country digital subscription platforms tight from inspections passing. Deterrent fines are imposed on platforms that do not comply with the rules and make moves that may victimize citizens. The Ministry of Commerce recently imposed a large fine on such channels. Here are the details!
Ministry of Commerce imposed a fine of 166 million TL on digital subscription platforms
Ministry of Commerce made recently by in the statement 2023 TV broadcasts, personalized movies, series, documentaries, comedies, sports, etc. that reached consumers during the year. It was stated that investigations were initiated regarding complaints about digital subscription platforms that provide broadcast and content services.
Ministry As a result of the investigations carried out by us, consumers who subscribe to such platforms have their contracts renewed without any request or approval, as well as the collection of money from credit cards without their consent. victimization It was stated that the factors that created it were identified. As a result, it was announced that an administrative fine of 166 million lira was imposed on the relevant platforms.
The statement made on the subject is as follows:
“As the Ministry of Commerce, every issue that may victimize our citizens is evaluated and the necessary investigations are initiated immediately. In this context, TV broadcasts, personalized movies, series, documentaries, comedies, sports, etc. that reach our Ministry through our consumers in 2023. Investigations have been initiated regarding complaints about digital subscription platforms that provide broadcast and content services. In this context; Our Ministry issued an administrative fine of 166 million TL to the relevant organizations.
In the inspections carried out by the Ministry Inspectors, it was revealed that the contracts of the consumers who subscribed to the digital platforms were renewed without their requests and approvals, money was collected from the credit cards of the consumers without their consent, the requests of the consumers who wanted to unsubscribe were not fulfilled within the period, they continued to be charged unfairly, and the consumers were victimized by paying the missing refund fee. The findings are included.
A Penalty of 166 Million Turkish Liras Is Applied to Victims of Unfair Collection and Return Processes
Our Ministry issued an administrative fine of 166 million TL to digital subscription platforms due to these and similar violations inflicted on consumers during these unfair collection and refund processes.
As the Ministry, we will continue to work with all our strength to protect consumer rights.
It is announced to the public with respect.”
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