Tag: customer
Customers give their loyalty to these companies
Branch of the Pieper Perfumery Tradition and investment – the family business modernized branches and the online portal even during the corona crisis. (Photo: PR) Cologne The corona crisis was…
Points instead of miles – frequent flyers will have to pay attention to this from 2024
Lufthansa frequent flyer card Europe’s largest airline group is changing its customer loyalty program starting next year. (Photo: dpa) Frankfurt From next year, frequent flyers will have to adapt to…
Which hurdles the renovation concept for Galeria has to overcome
Galeria branch in Hamburg Those responsible on site know what their customers want better than the head office. (Photo: IMAGO/Nikita) The department store group Galeria Karstadt Kaufhof dares to take…
How the Corona crisis has changed the job
Munich Advice on financial products has changed massively since the beginning of the corona crisis. “More things have happened here in just a few months than in ten years,” says…
Postbank: IT problems annoy numerous customers
postal bank “The Postbank with its catastrophic IT gets on my last nerve. Doesn’t fold in the back or front,” wrote one user on Facebook. (Photo: imago/wolterfoto) Frankfurt After an…
Jeff Lawson wants to make cookies obsolete
Twilio boss Jeff Lawson “We give companies back control of their customer relationships.” (Photo: Bloomberg) san francisco Anyone who moves on the Internet is tracked digitally. When a website is…
Banks and savings banks terminate current accounts
Frankfurt If banks and savings banks want to raise the fees for current accounts, they need the explicit consent of their customers. Many credit institutions write to those who have…
FTX Disclosure from Bahamas: $3.5 Billion in Customer Assets Seized
The Bahamas Securities Commission (SCB) announced that it has seized $3.5 billion in assets held in FTX’s wallets and known to belong to customers, for security reasons. The Bahamas Securities…
FTX’s Japan Subsidiaries Plan to Return Customer Assets in February
Liquid and FTX Japan, the Japanese subsidiaries of bankrupt cryptocurrency exchange FTX, plan to return client assets in February next year. FTX TR has already returned client assets. Liquid and…
FTX Clients File Class Action Lawsuit
FTX The crypto exchange collapsed a few weeks ago. (Photo: dpa) Wilmington FTX clients launch a class action lawsuit against the bankrupt crypto exchange and its former executives to save…
FTX CEO SBF Bought Hundreds of Million Dollars of Shares in This Company with Customer Money!
Former FTX CEO Sam Bankman-Fried borrowed hundreds of millions of dollars from Alameda Research to buy stock in trading app Robinhood Markets, court documents show. FTX CEO SBF Bought Robinhood…
The customer whose meal was delayed committed suicide!
Today, most of the orders placed on the internet consist of the food sector, that is, meals to a large extent, and there are initiatives that make their name known…
Online trade: Delivery times – When the Christmas present from Amazon takes seven days
Dusseldorf Fast delivery is an important selling point for many online retailers, especially during the Christmas season. The ordered package should ideally arrive the following day. But the reality usually…
Lufthansa changes status program for frequent flyers
Lufthansa frequent flyer card Loyal customers of Europe’s largest airline group will have to be prepared for some changes from the beginning of 2024. (Photo: dpa) Frankfurt Lufthansa announces the…
Binance CEO Changpeng Zhao Argued With Customer, Suspends His Account!
Binance took down the account of a user who complained on Twitter that the exchange and CEO Changpeng “CZ” Zhao were doing little to help get back funds he said…
SAP boss Christian Klein cleans up the portfolio: SME software is becoming obsolete
Christian Klein SAP boss Christian Klein is driving a “strategic initiative” to simplify the portfolio. (Photo: IMAGO/photothek) Dusseldorf At SAP, there is a constant battle over budgets: The software manufacturer…
SAP rival plunges into a leadership crisis
Marc Benioff The company founder takes over the management of Salesforce alone again. (Photo: ddp/Kris Tripplaar/Sipa USA) san francisco SAP rival Salesforce is in one of the worst management crises…
Credit Suisse apparently lures rich customers with an extra dose of interest
Credit Suisse headquarters in Zurich Zurich Credit Suisse bankers are enticing rich clients with higher-yielding bonds and deposits to try to make up for the recent outflow of CHF 84…
Continued use of the account does not imply approval
Sparda Bank In a letter in September, the Sparda-Bank Hannover also rated the continued use of the account as consent to the general terms and conditions. (Photo: imago/Chris Emil Janssen)…
Evaluation of customer data: cooperative banks wrestle with data protectionists
Frankfurt In view of more online banking and fewer branch visits, the cooperative banks jump on the trend towards data-driven customer contact and set up their own data company. According…