Serving nearly 7 million customers since the day it was founded, it is Turkey’s largest insurtech brand name My Insurance.netwith its investments in technology and human resources, renewed its entire infrastructure from its logo to its website.
The company, which started to offer its customers a transparent orientation with three alternatives in terms of low price, wide scope and price-performance with its artificial intelligence algorithm, worked with Turkish engineers and METU, one of Turkey’s well-established universities, for this technology.
Sigortam.net’s infrastructure was renewed with technology
Turkey’s first and leading digital insurance platform, Sigortam.net, has renewed its entire infrastructure with an approach that puts the customer in the center, understands, recognizes and personalizes it, with the vision of being the ‘Champion of the Customer’. Sigortam.net, which is the undisputed leader in the field of insurtech in Turkey and has served nearly 7 million customers since its establishment, has presented its customers with an interactive and innovative website that is simpler, more understandable, and provides instant solutions to changing customer needs.
shiftdelete.netTurkey’s first and leading digital insurance platform, Sigortam.net, has renewed its entire infrastructure with an approach that puts the customer in the center, understands, recognizes and personalizes it, with the vision of being the ‘Champion of the Customer’. Sigortam.net, which is the undisputed leader in the field of insurtech in Turkey and has served nearly 7 million customers since its establishment, has presented its customers with an interactive and innovative website that is simpler, more understandable, and provides instant solutions to changing customer needs.
Customer satisfaction is the priority for Sigortam.net
Speaking at the press conference where the new commercial featuring the famous actor Cengiz Bozkurt was shown and the details of the transformation on Sigortam.net were shared, Sigortam.net CEO Bora Uludüz said that they aim to maximize customer satisfaction in the insurance field by blending new generation technological solutions with a human touch. stated. Stating that Sigortam.net has been a pioneering company in the sector for 22 years, Uludüz said:
We are the biggest insurtech brand of our country. We aim to increase penetration in the Insurtech vertical. We believe that we will achieve this with both our technological infrastructure and our qualified manpower. The shining star of the fintech ecosystem, insurtech, incorporates innovative solutions that will make the lives of all stakeholders in the sector easier.
We have renewed our entire technological infrastructure in order to perfect the service we offer to our customers with an innovative approach. Our vision is to be the ‘Customer’s Champion’. We want to clarify a complex world like insurance for our customers, to make the complex product insurance much more understandable, simple, convenient and accessible.
Since the day we were founded, we have been working to provide our customers with a fair price, right product and good experience by saying ‘your profit is net’. We are now taking steps to further clarify our customers’ minds. While using the possibilities of digitalization and technology at the highest level, we want to be there for our customers whenever they need with our expert human resources. We have a large telesales, after-sales consulting and claims team. We focus on improving our end-to-end 24/7 service to our customers.
“Goat” is now young and animatic
Uludüz, said that the goat logo, which has a high public awareness and is identified with the Sigortam.net brand, has also turned into a young and animatic goat in this journey of renewal. Emphasizing that the new animatic logo refers to the dynamism and energy of the company, Uludüz said, “Our young and sympathetic goat reflects our approach that touches people, is friendly, emerges when needed, solves problems and takes care of our customers.”
They watched the new commercial with Cengiz Bozkurt
The new advertisement film of the company was shared with the public for the first time at the press conference attended by the famous actor Cengiz Bozkurt, who is the new advertisement face of Sigortam.net. The commercial, in which the message of clarity of mind is given to the customers, reflects the transparent service that the company offers to its customers 24/7 in an entertaining way. Watching the commercial with the members of the press, Bozkurt said, “I am very happy to work with a well-established and innovative brand like Sigortam.net.”
- Sigortam.net was founded in 2000 as an iLab initiative that receives 135 million monthly sessions with its 10 companies and contacts more than 65% of internet users in Turkey.
- The company, which is the pioneer of online insurance brokerage in Turkey and in the world, has touched the lives of nearly 7 million customers since its establishment.
- It serves its customers with 675 employees.
- Working with 22 insurance companies, Sigortam.net is the leader in Turkey’s insurtech ecosystem with 2.55 million monthly total visits and a 92 percent search rate on Google.