Steam is one of the most popular game purchasing and playing platforms. Although the company has switched to the dollar exchange rate in Turkey and some countries in recent months, it still provides services to hundreds of thousands of users. Let’s say you bought a game on Steam, you didn’t like it and you want to return it. Steam offers you the option of returning the game, but how? At work Steam game refund ways…
You have 2 hours to return a Steam game.
In the past, we would try to load the game DVDs or discs we bought into our computers, and when we didn’t like them, we would return them to the place we bought them from. Now, thanks to developing technology, the era of buying games from the store is considered over. Platforms such as Steam offer us thousands of games on a single site and allow the option to return them online. If you want to return the game you bought and are wondering how to return a Steam game, here are the details…
What are the conditions for returning Steam games?
Of course, although returning games on Steam is easy, the platform has some conditions. The reason for these conditions is to prevent people from playing the games for a long time and returning them. Let’s take a look at the return conditions:
- You can return your purchase within a maximum of 14 days. Steam will not provide refunds for purchases over 14 days old.
- You have two hours to return a game on Steam. The platform decides whether you like the game or not based on whether you play it for more than 2 hours. If you have played the game you want to refund for more than 2 hours in total within 14 days, your money will not be refunded.
- Products purchased from third party sites or sellers cannot be returned.
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How to refund a game via Steam
Here we come to the most important part.Steam game refund” to their way. The first thing you need to do is log in to your Steam account. Then click on the “Help” button in the tabs at the top left. When you click on the help button “Steam Support” and you can click on it to go to the Support section.
On this page you can access support topics about your latest purchases, your account, the Steam community, and more. “Games and ApplicationsClick the ” button, here you can see the latest products you bought. If you cannot see the game you purchased in the list, you can also find the game from the “Search” section below.
On the page that opens, “What is the problem you are having with this product?You will be greeted with the question: You can request a refund by selecting one of the problems you are experiencing here or by selecting the problem related to the game. Also, instead of returning the game here, instead of saying “Help me fix gameplay or technical issues.” You can also use the option.
If you decided to return it and you meet the conditions, you can initiate the return request by using the request return option and selecting the issue a second time. After you create a request, Steam reviews it and responds to it within a week. Once the request is answered and the Steam game refund is approved, the refund fee is returned to your account as cash or Steam balance, usually within 1 week.
Well, have you ever had a problem returning a game via Steam? Don’t forget to share it with us in the comments.