How to Make HGS Debt Inquiry?

In our country, there are many toll bridges and highways serving under the General Directorate of Highways. The fee to be paid while passing through these is collected at the toll booths at the beginning of the road. In order not to be bored by waiting for a long time, the Automatic Pass System was established in 2012 and this system was named in 2022. It has been updated as HGS with its known abbreviation, Fast Pass System.

The HGS system works as follows; You get a special sticker from the PTT branches on the plate of your vehicle, you load the balance into this account and paste it on your car. Passing through HGS toll booths without waiting This label is read and the toll is charged from your account. If you do not have money in your account, it is defined as illegal transfer and you are in debt. To see if you have experienced such a situation, let’s take a closer look at how to make an HGS debt inquiry.

How to make an HGS debt inquiry? Here are all the methods you can apply:

• Method #1: HGS debt inquiry via HGS mobile application
• Method #2: HGS debt inquiry via PTT website
• Method #3: HGS debt inquiry via e-Government website
• Method #4: HGS debt inquiry on the website of the General Directorate of Highways

Method #1: HGS debt inquiry via HGS mobile application:

• Step #1: Download the HGS mobile application to your mobile device with iOS or Android operating system.
• Step #2: You can create an account or continue without creating an account.
• Step #3: Open the Violated Transitions page.
• Step #4: Search by entering your license plate number.
• Step #5: If any, your HGS debts will appear here.
• Step #6: The operation is ok.

You can use it by downloading it to your mobile device with iOS or Android operating system from Google Play Store or App Store. Via HGS mobile app For the HGS debt inquiry process, simply follow the steps above. The step titles may differ depending on the device and version you are using.

Method #2: HGS debt inquiry via the PTT website:

• Step #1: Open the PTT HGS Customer Services page via the link here.
• Step #2: Click the Inquiry Violation button in the upper right corner.
• Step #3: Search by entering your license plate number.
• Step #4: If any, your HGS debts will appear here.
• Step #5: The operation is ok.

Just follow the steps above for HGS debt inquiry on the PTT HGS Customer Services page. HGS balance loading process, especially on the current page You can easily perform many different operations and learn all you want to know about HGS.

Method #3: HGS debt inquiry via the e-Government website:

• Step #1: Open the e-Government website via the link here.
• Step #2: Log in to your e-Government account information.
• Step #3: Type HGS query in the search bar and search.
• Step #4: Click on Quick Transit System (HGS) Account Information Query option from the results.
• Step #5: The PTT General Directorate Rapid Transit System (HGS) Account Information Inquiry page will open.
• Step #6: If any, your HGS debts will appear here.
• Step #7: The operation is ok.

It is enough to follow the above steps for the HGS debt inquiry process on the e-Government website. using this method registered in your name only You can see the vehicle’s HGS and similar information. You can use other methods to examine different vehicle records.

Method #4: HGS debt inquiry via the website of the General Directorate of Highways:

• Step #1: Open the Transit Violation Inquiry page of the Ministry of Transport and Infrastructure General Directorate of Highways via the link here.
• Step #2: Enter your license plate number.
• Step #3: Enter the security code and make a call.
• Step #4: If any, your HGS debts will appear here.
• Step #5: The operation is ok.

Via the Transit Violation Inquiry page of the Ministry of Transport and Infrastructure, General Directorate of Highways Just follow the steps above for the HGS debt inquiry process. Since the query result page is a bit detailed, it is useful to take time to examine it one by one.

Things to consider about HGS debt inquiry:

You can pass from an HGS toll booth with or without money on the HGS tag registered to your license plate in your vehicle. If you don’t have money in your HGS account this transition is called a smuggled transition or a transit violation. If you load the said fee to your account within 15 days, it will not appear as a debt, but if you do not, it will appear as an HGS debt.

If you think that you have made such a transit violation, but if you do not face any HGS debt in any system, it may not be reflected yet, because If you load balance within 15 days debt will not appear. It is useful to question these systems from time to time, just in case.

How to load HGS balance?

Since the pages where you make an HGS debt inquiry are actually HGS balance loading pages, it will be unnecessary to explain step by step. Via PTT, HGS mobile application or e-Government You can top up your balance with your HGS number by visiting the HGS pages. It is also possible to load HGS balance via PTTmatiks.

So, how to make HGS debt payment?

You can pay your HGS debts to the Ministry of Transport and Infrastructure, General Directorate of Highways. It is possible to do this through the digital or physical branches of the contracted banks. Some highways and bridges also offer debt payment options on their websites. In order not to deal with such transactions, it is recommended to keep your HGS balance up to date or to load the balance within 15 days after switching.

As a result of the illegal transfer that occurs when there is no balance on your HGS label. By answering the question of how to make an HGS debt inquiry We talked about the details you need to know about the HGS system. For different questions, you can contact PTT HGS Customer Services.