Google will introduce the new Pixel Watch 2 model at the Made By Google event next month. However, a repair schedule announced for the company’s first watch became a matter of controversy. Google, will not repair the screen for Pixel Watch says.
Google isn’t fixing the Pixel Watch screen
According to new complaints from Pixel Watch customers, Google does not provide spare parts or repair services for smartwatches with broken screens. Company representatives recommend replacing the entire watch, even if it is under warranty.
The warranty offered by Google generally does not cover accidental damage. This situation has disappointed some customers. The fact that Pixel Watch does not support the company’s extended protection plan “Preferred Care” package caused bigger problems.
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iFixit, which has repair collaborations with large companies, disassembled the Pixel Watch as a result of the discussions. Despite Google claiming the design was too complex, it revealed that repairing the glass was possible.
But without official parts or Google support, it seems quite difficult for customers to replace the glass. Users stated that if the Pixel Watch’s screen broke, they would have to buy a new one. This may affect sales at a time when Google is trying to grow in the wearable device market.
Pixel Watch 2 on October 4 It is expected to be introduced with the Pixel 8 series. Previous leaks showed that Google was considering the watch with four different bands. These cords included plastic, metal mesh, metal and a new thin metal.
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