A fight broke out between the new and old distributor of Chery, which came to Turkey again after years and attracted great attention. Chery’s former distributor Mermerler stopped working for the brand.
It was serving in Turkey years ago, but later withdrew and re-entered the Turkish market in recent times. Chery There seems to be a strange issue with . As far as we can tell, between Chery’s new and old distributor there was a fight.
In order to better understand and explain what happened, we first need to go back in time a little. We have readers who remember; Chery was serving in Turkey until the 2010s. The distributor of the brand in Türkiye at that time was marbleswas. However, when things did not go well, the sales of the vehicles were stopped. Only spare parts and service Related services continued.
Chery re-entered Turkey at the beginning of 2023: But…
Chery, which re-entered Turkey in 2023, this time with a company like Mermerler. did not agree. The company undertook the operational process itself within Chery International. Of course, during this process, agreements were signed with companies in Turkey for areas such as service and finance. As reported, Mermerler was the only official distributor of Chery in Turkey until January 2023, but this situation later changed. changed.
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However, according to Mermerler, Chery International has without resolving the distributorship issue started importing vehicles. Moreover, during this period, customers filed some lawsuits regarding new vehicles. Mermerler, which no longer imports vehicles, also had to become a party in this case. Marbles to make an agreement with Chery International They had a meeting with a lawyer However, he says they received negative feedback.
Marbles stopped all Chery-related operations
In the statement made by Mermerler, it was stated that the company is no longer affiliated with Chery. won’t do any work told. The company said it would take legal action.
Mermerler’s post on X is as follows:
Chery automobile operation in Turkey was carried out by Chery International on January 2, 2023, although the agreement with the authorized distributor Mermerler Automotive continues. However, as a result of the customer lawsuits that arose without resolving the issue with Chery International and Mermerler, our company was taken a party. Even though we had no responsibility regarding the vehicles that we did not sell and did not guarantee, we became a party to the lawsuits filed. Chery, on the other hand, REJECTS the compromise made by Mermerler’s lawyers and puts Mermerler responsible.
There is no longer an environment of good faith agreement regarding customer satisfaction and the service we have been providing in the automotive industry for 80 years. As Mermerler, we announce to the public that we will pursue all our legal rights in the Turkish justice system in this regard. We would like to inform our customers who do not receive service that we cannot continue due to this uncertainty. As of today, all our operations, especially spare parts supply, have been stopped.
regards
Mermerler Automotive Inc.
NOTE: Chery, a subsidiary of Mermerler, has beenCheryTurkeyHe was sharing X with the username “. Chery International’s X account in Turkey is “CheryTurkiye1” he shares with his username. On the other hand, the official websites of the companies are also different. Marbles, www.chery.com.tr It was providing service through its address and is now closed. Chery International’s website is cherytr.com and active.
Editor’s Note: It is obvious that there is a disagreement, but the fact that Mermerler’s post on X is complex and incomprehensible prevents us from understanding what is happening. Moreover, there is no statement made by Chery International on the subject. In this case, we do not have the chance to compile the issue and convey it to you in a better way. However, if Mermerler or Chery International gets back to us, we will inform you again.