The locomotive of digital transformation Internetentered our lives with the development of e-commerce platforms It is an important part of our lives. We use these channels at regular intervals, where we can buy the product we want with a single click, without having to leave the house. legal Changes It can be done. 1 January With the new regulation, which will be implemented as of 2020 and will be of great concern to those who return cargo, an important era will come to an end in online shopping.
Attention those who return cargo! The new regulation will be implemented soon
According to Sözcü news Returns of products purchased online on January 1 The regulation covering the costs to be borne by consumers will begin to be implemented. Here, consumers will be able to exercise their right of withdrawal within 14 days from the delivery date, with the decision of the Ministry of Commerce “Regulation on Amendments to the Distance Contracts Regulation”.
Of course, there are critical details that need to be taken into account here. Because if the purchased goods are defective, the consumer will not pay any shipping fee during the return process. Apart from this, if the right of withdrawal is exercised due to arbitrary reasons such as giving up the purchase or not receiving the cargo, they will have to cover the cargo return fee from their own pockets.
Published in the Official Gazette! Return restriction on technological products
With the regulation published in the Official Gazette today, technological products can no longer be returned upon consumer request.
Except this e-commerce The number of transactions continues to increase year by year. The number of online shopping transactions in 2022 doubled its value in 2020, reaching 4.8 billion. In addition, according to the published report average basket amountsThere was also an increase of 13 TL from 2020 to 2021 and 79 TL from 2021 to 2022.
After the regulation, the return process for technological products was changed in this way. What do you think about this issue? How do you think the change in which cargo return fees will be paid by the consumer will be reflected in e-commerce shopping? Don’t forget to share your opinions with us in the comments!