Amazon has started integrating artificial intelligence into its services to delight its customers. With the help of artificial intelligence, the company ensures that its products reach customers very quickly.
Amazon, one of the largest e-commerce companies in the world, stands out in artificial intelligence as in many different categories. Some statements by Stefano Prego, Amazon’s vice president of customer reception and global operations, to CNBC, reveal that artificial intelligence will be integrated into many of the company’s services.
Accordingly, Amazon has already begun to leverage artificial intelligence to continue dominating the e-commerce market. We can see the use of artificial intelligence in many areas, from customers finding what they want to planning the path of courier.
With the help of artificial intelligence, Amazon places products close to customers and makes deliveries faster
Perego uses artificial intelligence to evaluate conditions such as weather. determining delivery routes Said it would help. The administrator also online shopping will be developed and it says it will help users find what they are looking for.
However, these are not the most striking things. According to Perego, Amazon is focusing on a system called “regionalisation”. This strategy use artificial intelligence to determine where to stock products means to use. In other words, artificial intelligence will allow products to be placed close to customers. This will reduce the distance and increase the speed of deliveries. Of course, it should be emphasized that this method will work in places where the company’s warehouses are large.
Perego said about this, “I am sure you are familiar with the wide range of products we offer to our customers. Consider how complex the problem of deciding where to place these products is” He uses his expressions and adds that artificial intelligence can handle this quickly and products can be stocked at close distances.
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This strategy is used to determine where and why certain things sold are in demand. hundreds of thousands; even analyze millions of products. requires. The warehouses in the regions determined according to the analyzes are also filled with these products. According to Perego, the plan is already starting to work. Manager, customers in the USA 74% of delivered products He noted that they came from nearby areas.
This move by Amazon is another example of the incorporation of artificial intelligence into the workforce by companies from different industries. For example, IBM recently stopped hiring to replace thousands of positions with artificial intelligence.