A New Era Begins in E-Commerce: Here’s What You Need to Know

A new decision was taken within the scope of the 2022 Presidential Program. This decision taken e-commerce and citizens who buy products with e-commerce concerns. So much so that with the new regulations to be made, the protection of the consumer and the online shopping experience will be improved. improving will be provided looks like.

The first of the e-commerce decisions taken within the scope of the program is related to the growth of the sector. government, e-commerce boundary to reach beyond will reconsider the necessary technical regulations. This will enable Turkey to increase its market share in regions where it has a competitive advantage. In addition, new regulations will be made regarding the return of products. Thus, it is often return grievances will be resolved.

Disputes will be resolved faster

According to the 2022 Presidential Program, it is now e-commerce-based disagreements will be resolved faster. In this context, consumer law dispute resolution mechanisms will be expanded. Materials that inform the consumer and teach them how to claim their rights will be prepared. On the other hand; new steps have been taken in the field of product safety, legal regulations to do.

The government will also reveal whether the citizen’s e-commerce experience has improved with the work to be done. For this satisfaction index They will evaluate the situation with the authorities, universities and authorized institutions. In addition, the legislation on consumer protection will be improved. A new and independent Market Surveillance and Supervision Agency will be created. This institution will better supervise the market.