Uber Will Pay Penalties Due to Its Protocol

Since the day it was first released, it has made a great impact in our country and the world, causing great controversy and banned in many countries. Uber’s in order to be accepted in the past days from lobbying collaborating with politicians There were reports that he was involved in everything. The source that presented the documents after some documents served by The Guardian is that Uber senior manager Mark McGannconduct an interview and get more detailed information about this event. had given.

While those news had not fallen from the agenda yet, Uber was on the agenda like a bomb with another incident. US Department of Justice in 2021 discrimination against disabled passengers He sued Uber for doing so. According to the complaints, Uber overcharged people who had difficulty moving and needing extra time beyond the prescribed waiting time to get into the vehicle. As a result of these complaints, the lawsuit was concluded and it was decided to pay compensation to Uber.

Uber will pay more than it takes from passengers with physical disabilities

Starting in 2016, Uber is trying to prevent people from waiting too long for drivers. “standby time” He started to implement a protocol he called However, this protocol was not applied in the case of passengers with physical ailments. But physical difficultiesI The American government filed a lawsuit against Uber in November when complaints began to appear that passengers exceeding the waiting time were fined and paid more than other passengers.

Regarding the fare tariff that starts as a result of not getting on the called vehicle for more than two minutes. More than 1000 people complained announced. Uber had argued that it had implemented a policy of refunding the waiting fee charged to disabled passengers. Company, “It is a policy we have followed for a long time to refund the waiting fee to our disabled passengers, if they request it.” and stated that the necessary change was made before the lawsuit was filed. Uber also said that the average waiting time fee charged to passengers is 60 cents.

According to the settlement reached as a result of the lawsuit, Uber At least 2.2 million dollars per 1000 disabled passengers will pay. More than a thousand people who have filed complaints against Uber will receive $1.7 million, while those designated by the U.S. Department of Justice will be paid $500,000. In addition, as a compensation as a result of the agreement, Uber may pay hundreds of thousands or millions of dollars to more than 65,000 customers.