Cryptocurrency exchange OKX was out of service for about 10 hours due to a malfunction in the cloud services provider affiliated with Alibaba. According to the latest announcements, the malfunction has been fixed and the exchange continues its activities from where it left off.
OKX, Ali Dad a centered cloud failure due to almost out of service for 10 hours left. Throughout this process, including withdrawals no action was taken. Account balances from some usersnoneThere have been complaints about it appearing. OKX’s picture twitter In the announcement made on his account, this problem is Alibaba’s hong Kong It was announced that it was caused by a failure with the cloud service in the region. This error defined as “equipment anomaly” Alibaba Cloud HK Zone C detailed as equipment failure.
While it was stated that the funds were safe during the said out-of-service period, due to the 10-hour outage. damages will be covered by the users. announced. However, OKX officials are in the coming period to avoid the negative consequences of being dependent on a single cloud service provider. multi cloud service providerannounced that they will switch to the I model.
Glitch on Gate.io too
In parallel with these events experienced by OKX, the cryptocurrency exchange Gate.ioSlowdowns and disruptions were observed in withdrawals and deposits. Gate.io said transactions are still being processed and claimed that user funds are safe:
We are currently monitoring the network connectivity status of our cloud service providers and will expedite deposits and withdrawals as soon as network connectivity is restored.
No details were shared as to whether the delay in transactions was related to an outage caused by a hardware failure in the Hong Kong data center of OKX’s primary infrastructure provider, Alibaba Cloud. Complaints of slow transactions continued to come from Gate.io users for several hours, which continued even after OKX had recovered.
A few similar glitches have previously caused disruptions in some cryptocurrency networks and exchanges. in 2021 of Amazon A similar failure on the Japanese server caused many exchanges to be out of service for hours.