Recently Ukraine which is on the agenda of the whole world by helping its infrastructure starlinkstarted to be criticized by many users. Users who have registered to enter the Starlink network say that they have not been able to get their deposit in return for more than a year.
Alan Sbi An American citizen named $100 deposit in February 2021 made a pre-order application for Starlink. Although this application was accepted, Elon Musk’s satellite internet He stated that he did not receive any terminals or kits from his company.
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Starlink customers started to complain
Last month, SpaceX told its customers it was raising prices for a variety of reasons, notably inflation. With this raise Price of Starlink kitsfrom $500 to $550 for deposited customers and $500 for new customers 600 dollars output. Moreover Starlink subscription cost $99 for all users for $110 raised.
Alan Sbi, who signed up for Starlink in February 2021 but still complained about the lack of feedback, changed his mind after the recent price hikes. Sbi, who asked for the $ 100 deposit he paid to SpaceX, stated that he has not yet received a response.
“I feel scammed by Starlink. This is not done fairly. I have money in the company for over a year, I need that money, but there should be no conditions on how to get my money back.”
Due to Starlink’s delays, price hikes and from lack of customer service The number of complaining customers began to increase. For example, a customer named Rich Kecher stated that he was having trouble getting his Starlink deposit back despite waiting for about a year.
There are also users who have the Starlink network and have problems reaching customer service. Another customer named Tim Nash said he started using Starlink in February 2022 and was impressed by the Starlink hike a month later.
Although Nash paid more than expected Starlink deserves its price but complained to customer service. “How do you get help from customer service if your internet isn’t working? “It’s a strange model,” he said.
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