A striking claim came from a restaurant owner today about Yemeksepeti, which has switched to a new design in the past weeks. The restaurant owner, who shared on Twitter, reached Yemeksepeti both as a restaurant owner and as a customer, after a problem. Allegedly, Yemeksepeti gave different answers to the customer and different to the restaurant owner.
Switching to a brand new interface in the past weeks Food basketcontinues to be on the agenda with the problems experienced by both customers and restaurant owners since the update. One of these problems was shared by restaurant owner Yiğit Can Akkor on Twitter.
Akkor gave a place to a problem he experienced in his post and what he encountered after reporting the problem. The first problem faced by Akkor, who stated that his restaurant was out of service on Monday, was able to order even though the restaurant was closed. Akkor described the process as follows:
“Yemeksepeti blames restaurants for technical problems”
Akkor went to Yemeksepeti after experiencing this problem. as ‘ordering’ trying to reach. Afterwards, Yemeksepeti returns to Akkor to get information from the restaurant owner. Akkor states that the restaurant is closed on Mondays and they have been having problems with Yemeksepeti since the new system was introduced. Afterwards, he makes the following request to Yemeksepeti:
After receiving information from Akkor as a restaurant owner, Yemeksepeti returns to Akkor’s request as an orderer. The feedback given by Yemeksepeti to Akkor as a customer is “The restaurant canceled your order due to a technical problem” is happening. Thereupon, Akkor told the Yemeksepeti official, “Is there a cancellation by the restaurant because the order has reached the restaurant and they can’t send it somehow?” poses the question.
The answer given by Yemeksepeti to this question was also contrary to Akkor’s request as the restaurant owner.Yes, the restaurant canceled your order.” is happening. Another response to Akkor, who reached out as a customer after all these, is as follows:
Another restaurant owner expressed his complaints under Akkor’s post:
After Akkor shared, another restaurant owner shared his experiences. Aytuğ Öner, the owner of the restaurant, shared that the valet couriers were late to take the order, and in this process, the customer wanted to cancel the order because it was late. That Yemeksepeti blames the restaurant suggests. Öner’s shares are as follows:
- So what do you think about this subject?
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