Tested in a pilot application for some time 112 Emergency Call Centers The project was officially implemented. According to the information on the website of the Ministry, in 3 months 31,964,196 NSpain is welcomed.
The “single number for emergency calls”, which has been operating in the USA and European Union countries for a long time, finally became operational in our country.
Ministry of Interior implemented the 112 Emergency Call Centers project
Ministry in case of emergency. 110 Fire Warning, 112 Sanitary Emergency, 155 Police Emergency, 156 Gendarmerie Emergency, 122 Alo AFAD, 177 Forest Fire Warning and 158 Coast Guard He explained that instead of calling their numbers, they combined these numbers under one roof at 112.
Last year in 53 provinces These centers, which started to operate, were expanded to 81 provinces as of June 2021. More than half of the calls made to the 112 call centers, which citizens call in an emergency, were unfounded calls. While 88,341,131 calls were received in 2020, it turned out that 59,720,69 of these calls were unfounded.
11,478 personnel There are four foreign languages other than Turkish at the 112 Emergency Call Centers, which serve on a 24/7 basis. Apart from spoken languages, emergency call service is provided to hearing-impaired citizens with the 112 Accessible application in sign language.
According to the information on the website of the Ministry of Interior, “112 Emergency Call Centers in accordance with the technology have been built in the provinces. These centers, which started operating in 53 provinces last year, were expanded to 81 provinces as of June 2021. With the spread of 112 calls across the country, 31 million 964 thousand 196 calls were met in the last 3 months.” statements are included.