Amazon, Italian Competition and Market Guarantee Authority (AGCM) by due to unfair trade practices 10 million euros He was fined. AGCM stated that an app fraudulently restricts consumers’ free will and encourages them to shop more than necessary. Here’s the trick…
Amazon was fined 10 million euros by the Italian Competition Authority
This penalty allows Amazon to protect consumers from “one time purchase” in its place “periodic purchasing“ It was given because it was misleading with the option. According to AGCM’s statement, Amazon was directing consumers with a predetermined “periodic purchasing” option for products sold on its website.
This was true for both products sold by Amazon itself and products sold on Amazon Marketplace. The Authority considered this practice as an unfair action affecting the free commercial choices of consumers.
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Amazon announced that it would oppose this decision and plans to appeal. The company argued that customers can save money and time by purchasing products regularly through its “Subscribe and Save” program.
However, AGCM claimed that Amazon’s practice was not clearly presented to consumers and therefore contained misleading information. As part of the penalty, Amazon will terminate the “Premium” to consumers who were incorrectly charged for the delivery mode and complained to customer service. He will give you a gift card worth 10 euros.
The company also plans to take legal action regarding this decision of the AGCM. This behavior by Amazon shows that it needs to review its business practices and protect consumer rights more clearly.
This penalty applies to major e-commerce platforms such as Amazon. responsibilities towards consumers It shows that it needs to be increased. It is important for consumers to be aware of such practices and to be careful in their purchasing decisions. So, do you think this punishment is justified? You can write your opinions in the comments section below.