Cryptocurrency exchange CoinEx continues to stand by its users after 1.5 difficult years for the industry.
Founded in 2017 and its establishment preparing to celebrate its sixth anniversary CoinEx believes that the concept of trust is becoming increasingly important. By focusing on users in the cryptocurrency industry is progressing.
The bankruptcy of some large companies in the sector over the past year shook investors’ confidence in cryptocurrency exchanges, and many people began to withdraw the money they held in the exchanges. Blockchain analysis firm Glassnode data shows that investors have started sending money to the stock exchanges again recently.
Serving actively for years CoinEx, Thanks to the principles it adopts, it can overcome this process without losing the trust of its user base. He succeeded. One of these principles is that CoinEx Always giving priority to its users.
Seen through users’ eyes
CoinEx was founded by a group of entrepreneurs who were also users and wanted to eliminate shortcomings for users. Today from more than 200 countries, More than 5 million users This is one of the reasons why he prefers CoinEx.
The exchange is run by management that understands the importance of communicating honestly with users and having a solid vision for the long term.
In this regard, users are treated with respect and their demands and problems are taken into consideration. Michael Williams, one of CoinEx users, said the following about how it differs from other platforms:
“I was looking for something that was easy to use and had a well-documented API. The use of this place is generally quite convenient. When I first started using it, this was a new platform, but they actively take feedback into account and make improvements. When something doesn’t work, I contact Telegram and tag the relevant people. “Usually the problem is solved within 15 minutes.”
The customer service team provides fast, easily understandable support to customers from different backgrounds through different channels.
In a market where things can change as quickly as in the cryptocurrency market, customers expect the problems they encounter to be resolved as soon as possible. CoinEx team, without keeping users waiting for long periods of timeacts solution-oriented.
A safe trading environment
Cryptocurrency users face various security risks such as hacking and fraud on the platform they use, regardless of whether it is centralized or decentralized. Against these risks, platforms that have a good reputation, take comprehensive security measures and are user-friendly are preferred.
CoinEx also recently A comprehensive update to the security infrastructure made. In order to protect the assets in both hot and cold wallets, the stock exchange took measures such as a real-time tracking system and an automatic alarm system and a multi-signature protocol.
Exchange, To prevent possible threats and ensure their early detection One of the industry’s leading security companies for SlowMist Technology He started working with.
CoinEx also Protecting users’ money one on behalf of Shield Fund founded. Thanks to the fund established to compensate for financial losses that may occur in unforeseen situations, users can make transactions comfortably knowing that their money is safe.
Another point to consider is the cryptocurrencies listed on the stock exchange. CoinEx team, Before adding a new cryptocurrency to the exchange By making a comprehensive assessment, will benefit users, high quality projects detects.
During evaluation the underlying technology of the project, the innovation it brings, its team and background, the popularity of its community, how logical the token model it follows is and the potential risks it carries. is being examined.
CoinEx currently supports more than 700 cryptocurrencies, including the largest projects.
Products and campaigns for users
Founder of CoinEx Haipo YangAs a former programmer, he thinks that actually complex products and systems should be simplified with an aesthetic touch. The effects of this thought can also be seen in CoinEx’s product development team.
Products offered to CoinEx users easy to use, for the benefit of the user And simply understandable It is expected to be. In this way, users start to benefit from the product immediately instead of spending extra time to understand how it works.
It is possible to see an example of this in the swap feature on the platform. This feature, based on the algorithm developed by the CoinEx team, allows users to instantly swap any cryptocurrency. CoinEx team interprets this as follows:
“The efficiency of this is so high that before a friend even sees which cryptocurrency you chose, you have already completed the process.”
Continuously improving its platform since the day it was founded and working to provide a better user experience CoinExits establishment sixth anniversary again to celebrate campaigns for users and events will edit.
You can follow the exchange’s website or social media account to benefit from the opportunities offered by CoinEx and be informed about its events.
Disclaimer:
Koin Bulletin is not responsible for any damage or loss related to any products or services mentioned above. Koin Bulletin encourages readers to conduct their own research regarding the company mentioned in this sponsored article and the products or services it offers.