The effects of the earthquake that took place in South East Anatolia on February 6 continue at full speed. Rescue teams continue to work 24/7 to reach the citizens under the rubble in the region, while the relevant institutions are working for infrastructure repair and solving problems. Unfortunately, one of these problems is communication. Although the operators operating in our country do their best, the density can cause a disruption in communication. Finally Turkcell, Turkish telecom And VodafoneA joint statement about the situation in the region came from .
Turkcell, Turkish telecom And Vodafonejoint statement from
Damages in energy lines and base stations due to earthquakes centered in Kahramanmaraş and affecting 10 provinces, which deeply sadden our country, affect communication processes. The energy required for communication is provided by generators, within the scope of security measures and due to the fact that the distribution companies cannot supply electricity to the region due to damage to the energy lines.
Our member operators Turkcell, Turkish telecom And Vodafone In order to maintain communication, it continues its field studies in the earthquake zone in coordination with all its teams, AFAD and related ministries. While repair work on energy transmission continues, communication is maintained with mobile base stations dispatched to the region. The repair of base stations affected and damaged by the earthquake continues.
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With the measures and actions taken in all provinces affected by the earthquake, communication is maintained over fixed and mobile infrastructures in the region. In addition, voice/data packages are defined for all users, debt lines are reopened, all Wi-Fi internet points and payphones can be used free of charge, and portable charger (powerbank) support is also available.
Our operators actively participate in the aid coordination process in the region with all their teams. We would like to underline the following important points in order to maintain healthy communication in the earthquake area:
- To avoid high traffic, phones should only be used for emergency calls.
- Communications should be made via short message service (SMS) and internet-based messaging software.