An investor claimed that one of the global cryptocurrency exchanges stole more than $10,000 from him.
made on social media to share According to an investor, in November 2023 From MEXC account Started trading futures. “Very safely, I traded with $300 in my account and increased it to over $14,000 in about 2 months. MEXC did not like this.” said.
When the user who opens a position for ILV/USDT parity from his account later tries to withdraw his money, “Withdrawal cannot be made due to an abnormality in risk control.” encountered a warning.
The user who contacts customer service, his/her account locked for 60 days and learned that he could not trade with his active positions.
“I asked many times why the restriction was imposed, but I did not receive an answer, which indicates that they do not have a valid explanation.”
The positions in the investor’s futures account were liquidated on January 3 and the total More than 11 thousand dollars were lost.
He tried to sue the company but Couldn’t find a corporate address The user who said that if his money is refunded, his post will be deleted. will wipe told.
The MEXC team responded to the user’s claims, saying: “We kindly ask you to contact our online customer service again, our team will quickly deal with your problem.” said.