Last year, Apple introduced its new smartphone models, the iPhone 13 and iPhone 13 Pro series. However, the pink screen problem, which emerged shortly after the launch of the devices and was reported by a small number of users, seems to give the company a headache.
This pink screen problem, which is mentioned among users, seems to affect only a small number of iPhone 13 models with high screen brightness in the ecosystem for now. This issue is classified by Apple support teams as software, not hardware.
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It brings to our attention many examples of the phenomenon, including general symptoms, pink screen, freezes and crashes among posts on Apple’s support forum. There is no indication yet of what is causing this for users. However, since it is software-related, it is considered to be fixable.
Some users state that resetting their iPhone settings fixed the problem, while others state that they contacted Apple and agreed to replace their phones with new devices. This shows that the company is aware of the problem.
In addition, according to MyDrivers’ report on Chinese users encountering the issue, Apple is aware of the issue and is working on it. A customer service representative is reported to have told a user that the team did not receive a notification that it was a hardware issue, but instead encountered a system issue.
In our opinion, when we look at the whole picture, the claim that it is a software problem rather than hardware seems quite possible. Some photos and screenshots of the bright pink screen show that icons such as the signal and battery indicators are normally white.
Apple advises users affected by this bug to back up their data, then test it by factory resetting the device or updating the system to the latest version of iOS. If the problem persists, it is said that the device will be repaired under warranty.
iPhone 13 technical specifications:
| Screen: | Features: 6.1 inches , 1170 x 2532 pixels, 460 PPI, Super Retina XDR OLED |
| Glass protection: Front and back Ceramic Shield | |
| Other features: HDR support, 2,000,000:1 contrast ratio, 800 nits maximum brightness (typical); 1200 nits maximum brightness (HDR), Dolby Vision | |
| Equipment: | Processor: Apple A15 Bionic |
| Storage – RAM: 128, 256 and 512 GB NVMe, 4 GB RAM | |
| Camera: | Main camera: 12 Megapixel (wide angle) f/1.6, Dual Pixel, PDAF, OIS, Smart HDR 4 |
| 2. camera: 12 Megapixels, f/2.4 (ultra wide angle), Dual Pixel PDAF, 120°, Steady video capture | |
| Rear camera video: 4K video recording at 24, 25, 30 or 60fps – 1080p HD video recording at 25, 30 or 60fps – 720p HD video recording at 30fps, Cinematic video stabilization (4K, 1080p and 720p), 8 Megapixel photos while recording 4K video Do not Pull | |
| Slow motion video: Support for 1080p slow motion video at 120 or 240 frames per second | |
| Front camera: 12 Megapixels (wide angle), f/2.2, Auto-HDR, Smart HDR 4, Night Mode | |
| Front camera video: 4K HDR video recording up to 60fps with Dolby Vision, 24-25-30-60 FPS @4K, 25-30-60 FPS @1080p | |
| Slow motion: 120 FPS @1080p | |
| Other: | Battery: 20W fast charge, 15W MagSafe fast charge, 7.5W Qi wireless fast charge |
| Connection: Wi-Fi 802.11 a/b/g/n/ac/6e, Bluetooth 5.0, NFC, GPS, Lightning | |
| OS: iOS 15 |
What do you think about this subject? Have you encountered a similar problem? Don’t forget to share your views with us in the comments!