The Man Who Didn’t Like His Internet Canceled His Subscription

There has been a development in Muş that concerns millions of citizens. Muş 2nd Civil Court of First Instance has ruled that no withdrawal fee can be charged for subscription transactions with a commitment of more than one year, regardless of the reason. The citizen, who was the plaintiff due to the problems such as disconnection and low speed in his internet subscription, received a refund of 709 TL, which he paid while terminating his subscription.

One of the issues discussed from time to time Unsubscribe before the end of the commitment There was a remarkable development in the transactions. The 2nd Civil Court of First Instance of Muş, which observes the rights of the citizens, lasting longer than one year decided that in case the commitments are wanted to be canceled, the withdrawal fee cannot be reflected to the citizen.

İ.A. a citizen named 24 month commitment opened an internet subscription. However, those who are not satisfied with the service they receive breaking and low speed man who has problems like 1 year 3 months 13th day He wanted to cancel the package. If the company providing the service, İ. to A. 709 TL withdrawal fee took it out. Thereupon, the citizen, who went to the Provincial Consumer Arbitration Committee in Muş, started to seek his rights. Muş 2nd Civil Court of First InstanceIn the case of the Consumer Court, it was concluded that the citizen was right.

The decision is precedent

As a result of the incident, which was first examined by the Provincial Consumer Arbitration Committee of Muş and then by the Muş 2nd Civil Court of First Instance, the citizen’s he is right and it has been decided that no withdrawal fee will be charged for commitments longer than one year. The court decided that the amount of 709 TL that the citizen had to pay to the refund decided. In the statements made by the court, “Claimant (consumer) from a contract with a duration of more than one year without giving any reason and has the right to terminate at any time without paying any penalty.” was stated.

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One of the incident it is precedent let’s say. In other words, in similar cases in the future, citizens will be able to provide the refund of the withdrawal fee by showing this case as a precedent. In this process, citizens I. He will have to follow the same method as the citizen named A. This court decision is very likely the cost of withdrawal. will make history.

Source :
https://www.hurriyet.com.tr/ekonomi/taahhut-bitmeden-abonelik-iptaline-ceza-kesemez-41915064


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