Tag: Ticket refund
Lufthansa core brand to achieve record results in 2025
Jens Ritter, head of Lufthansa German Airlines The premium brand of the Lufthansa Group is to be brought back to the quality standard that customers expect with a lot of…
Airlines are threatened with a loss of customer confidence
Full terminals in Berlin at the beginning of the autumn break The staff at the new capital city airport was overwhelmed by the rush, resulting in long waiting times. (Photo:…
Airlines are threatened with a loss of customer confidence
Full terminals in Berlin at the beginning of the autumn break The staff at the new capital city airport was overwhelmed by the rush, resulting in long waiting times. (Photo:…