Tag: Jorg Handwerg
How Lufthansa forgets its customers in the frenzy of growth
Girl on the Lufthansa plane IT chaos, long-term strikes, lack of service: passengers suffer from the internal chaos at Lufthansa. A high market valuation and 1.5 billion euros operating profit…
How Lufthansa forgets its customers in the frenzy of growth
Girl on the Lufthansa plane IT chaos, long-term strikes, lack of service: passengers suffer from the internal chaos at Lufthansa. A high market valuation and 1.5 billion euros operating profit…