Dusseldorf SAP has announced another price increase: From 2023, the software manufacturer will charge up to 3.3 percent more for the maintenance of software installations than before. In a letter that has been sent to customers since the beginning of September, the group justified the step with the high inflation rate.
The software manufacturer emphasized that it had “largely kept maintenance fees stable” over the past ten years and had not increased them during the corona pandemic. But now he is seeing “higher energy and labor costs, as well as rising expenses for third-party services.”
The customer organization DSAG criticized the step. “With everything that’s happening on the IT market, you have to ask the question: Are the current price increases really inflation-related?” Thomas Henzler, Board Member for Licenses, told the Handelsblatt.
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