SAP announced Joule, a natural language-using, productive artificial intelligence assistant that will change the way the business world works. Joule will be available across SAP’s enterprise cloud solution portfolio, providing proactive and contextual insights from third-party sources as well as across SAP’s solution portfolio.
SAP Joule will know what you mean, not what you say
By quickly sorting and contextualizing data across multiple systems, Joule creates smarter insights, enabling people to get work done faster and achieve better business outcomes in a secure and compliant manner. Joule is based on SAP’s proven and revolutionary technology that delivers best results.
Stating that almost 300 million corporate users globally regularly work with SAP cloud solutions, SAP CEO and Board Member Christian Klein said, “Joule redefines the way businesses and the teams that power them work.
Amazon is on the field in the artificial intelligence match!
Amazon is investing $4 billion in OpenAI rival to deliver advanced AI services to AWS customers.
Leveraging SAP’s unique position as a bridge between business and technology, Joule builds on a purposeful, trusted and responsible approach to business AI to continue helping our customers solve their most pressing problems. Joule will understand not just ‘what you say’ but ‘what you mean’, that is, what you mean’,” Joule said.
“The smartest colleague” for employees
Joule, SAP’s next generation artificial intelligence-supported assistant, will be embedded in SAP applications and SAP Business Technology Platform (SAP BTP), from human resources to finance, from supply chain to purchasing and customer experience. Positioned as the smartest colleague for employees, Joule will transform the SAP user experience.
By asking questions in plain language to express a problem they want to learn or solve, or describing a problem to be solved, employees will be able to get intelligent answers derived from rich business data, text, visuals and insights from the SAP portfolio and third-party sources, preserving context.
For example, imagine a manufacturer asks Joule for help to better understand its sales performance. Joule can identify underperforming areas. In the event of a supply chain issue, it can link to other emerging datasets and automatically connect you to the supply chain system to offer potential fixes for the manufacturer to review.
Joule, who will constantly present new scenarios for all SAP solutions, will also help write unbiased job descriptions and create appropriate interview questions in the HR field.
Artificial intelligence will eventually become part of daily life and business
Pointing out that after the initial excitement created by generative artificial intelligence, studies have begun to achieve measurable return on investment, IDC Global Thought Leadership Research Group Vice President Phil Carter said, “SAP understands that generative artificial intelligence will eventually become a part of daily life and business, and it can be applied to real-world scenarios.” is working to create a business assistant that focuses on generating answers based on “SAP also takes the necessary security measures to ensure that this partner is responsible AI.”
Joule sales start in November 2023
Joule will be available with SAP SuccessFactors® and SAP Start in November this year, and with the general release of SAP S/4HANA® Cloud at the beginning of next year. It will be followed by SAP Customer Experience and SAP Ariba® and SAP Business Technology Platform. Many other updates to the SAP portfolio will be announced at SAP SuccessConnect on 2-4 October 2023, SAP TowelConnect Live on 09-11 October 2023, SAP Customer Experience Live on 25 October 2023, and TechEd events on 2-3 November 2023.
Investment exceeding $1 billion in artificial intelligence-supported startups
Expanding and enhancing SAP’s existing business intelligence offerings, Joule offers more than 26,000 SAP cloud customers access to SAP Business AI across multiple scenarios and partner solutions.
SAP’s comprehensive strategy to create the enterprise artificial intelligence ecosystem of the future includes direct investments in Aleph Alpha, Antropic and Cohere, announced in July, as well as collaborations with third-party partners such as Microsoft, Google Cloud and IBM in May. It is also known that Sapphire Ventures, a global software venture capital company supported by SAP, has allocated over $1 billion to artificial intelligence-supported corporate technology initiatives.
You can get detailed information about SAP Joule here. What do you think about this issue? Share your opinions in the comments!