Samsung, held on February 9 Galaxy S22, Galaxy S22 Plus and Galaxy S22 Ultra models appeared at the Unpacked event. After the release of these devices, it was revealed that the performance of more than 1000 applications and games decreased due to the Game Optimization Service (GOS) installed.
Galaxy S22 series users wanted to disable the Game Optimization Service to prevent this loss of performance, but they reacted when they learned that this was not possible because it was included in the devices as a system application.
Samsung accelerates work for Galaxy Z Flip4
Ross Young, CEO of Display Suppy Chain Consultants (DSCC), announced that Samsung will order more displays for the Galaxy Z Flip4.
Samsung CEO apologizes for Galaxy S22
Speaking to shareholders at the meeting held today, Samsung Device Experience Division CEO JH Han apologized and stated that the GOS embedded in devices for security only affects the performance of games. With the update released for Galaxy S22s last week, it is possible for users to choose performance as a priority. However, this update has not reached all users yet.
Han also denied the allegations that the GOS problem was caused by the company’s cost-cutting efforts, and said Samsung did not sacrifice quality to cut costs. Claims made to Samsung in this regard were that GOS was used because there was not enough heat dissipation in the S22 series.
South Korea’s Fair Trade Commission has launched an investigation due to this incident in the Galaxy S22 series.
What do you think about this subject? Do you think the CEO is justified in his statements and his thoughts that customers are concerned? You can share your thoughts with us in the comments section or on the SDN Forum.