Resolving conflicts in the workplace: what are the ways?

Cologne An icy greeting in the hallway, snippy answers in a meeting: smoldering conflicts in the team or between colleagues put a strain on everyday work. The first signs of a brewing argument are subtle — like feeling uncomfortable when a colleague walks into the room or their name appears on the phone screen.

Many people are unsure how to behave in such tense situations. Two career coaches show ways to overcome conflicts.

Way 1: silence

In some cases, it pays to avoid an argument and just keep quiet. This is especially true for impulsive statements that you would later regret.