Internet users at home do not need to have their accounts closed, such as natural gas, electricity and water subscriptions, when they move from their place of residence. Even if you have a committed contract, a cancellation fee may arise at any time for package cancellation. Therefore, you need to migrate your existing subscription. Then how is the internet transfer process done?
First of all, we need to point out that. If there is an infrastructure of a different service provider in the place where you will move and the company you are subscribed to cannot offer you the package and features you have used, then you can terminate it without paying any withdrawal fee. However, if the same service is offered to you, then you can start the migration process without any problems.
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How is internet transfer done? Here are all the steps
First of all, we should make sure that the people who were previously at the address where we have just moved our house or business have terminated their fixed line phone and internet subscriptions or made the transfer process. Then, if we can find out, we can ask who owns the infrastructure in that region. Then we can start trading
- In the first step, we should definitely call the service provider that we subscribe to and share our new address information that we want to start the transfer process.
- As a second step, if customer service directs it this way, With our Republic of Turkey ID card We need to go to the branch of the nearest service provider together.
- In the third step, we may need to get support for the modem installation in the place where we move, and you may be charged a fee as it is not the first installation. However, the company we have used will complete all necessary port connections and subscription transfer processes.
What actions should fixed line phone and ADSL users do?
If you are getting a fixed line telephone and ADSL internet service over it in your home or workplace, it is useful to indicate this during the transfer process. Because, depending on the region you move to, you may need to be given a new phone number.
When you say that you want to start the transfer process with your phone number, there will actually be similar actions. Only if your phone number needs to be changed, you may need to stop by the branch with your ID card and physically continue the transactions in order to have the new number defined to your name and address.
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