Getir Made a Statement Regarding the Data Leak

Serving for restaurant and food deliveries in Turkey in the past weeks Bring application came to the fore with data leaks. The hackers who hacked the application and accessed the data also made statements on the subject.

Now, in the new development, Getir made a statement about the data leak. The company belongs to the users in the incident. that any financial data or password information used to log in to the application has not been leaked. told.

Getir’s statement on the subject

Although we do our best to protect the confidentiality of the personal data we process, from time to time we are faced with some threats to the security of personal data. In this context, by malicious persons on 31 March 2023, 01 April 2023 and 08 April 2023, We have been informed that the personal data processed by Getir were leaked to illegal internet environments. In the examinations made by our company, some items allegedly belonging to Getir customers in illegal internet environments were found. It has been understood that links (URL) containing personal data are included. Under these URLs, some of your data, listed below, may have been included if you provided this information to Getir:

• Identity Information: Name, surname, TR identity number, gender registered with Getir

• Contact Information: GSM number registered to Getir, e-mail address, delivery address

• Account Information: Fetch customer number and account creation date

• Customer Transaction Information: Order information consisting of the last order date and number placed in the Getir application, the brought vertical (such as Bring, Bring Big, Bring Meal), order content, the number of canceled orders and the total number of orders.

• Other Information: The date and location of the last login to Getir, the communication permissions granted to Getir, some of the information you allow to be shared with Getir if you have linked your social media profile to your Getir account.

Your credit card information is not stored in your Getir account, but in the Masterpass infrastructure of Getir’s payment solution provider, Mastercard. Some digits of the credit card numbers are reflected in our company’s systems, indicating the bank the card belongs to and whether the card number is valid or not through the bank’s algorithm. We do not have access to all of your credit card numbers and Masterpass account information in accordance with the current legislation. Therefore, within the event, any financial data belonging to our users or personal one-time password information used to log into the Getir account, etc. There is no sensitive data included.

As a result of the meticulous investigations and penetration tests carried out by our company’s data security teams, no cyber-attack or any security vulnerability that could lead to a cyber-attack has been detected against the systems used by our Company.

You can access the full written statement of Getir from the link here.

For all the details about the cyber attack on Getir;