Cryptocurrency trading platform CoinEx made structural changes and established a user-focused fund to provide users with a safer experience and prevent attacks.
CoinEx CEO Haipo Yang addressed both CoinEx customers and the general cryptocurrency community in his latest letter. Yang apologized to users for the attack in September. “The user comes first.” He emphasized that they acted with this principle and gave the message that they managed the process successfully.
CoinEx, one of the leading cryptocurrency exchanges, has been suspended due to an attack linked to North Korean hackers. 70 million dollars had been subjected to a significant attack. Unlike some other exchanges, CoinEx was released shortly after the attack occurred. All users affected by the attack will be compensated for their losses. announced.
The cryptocurrency industry has experienced difficult times this year due to both increased regulations and the general condition of the market. CoinEx, which successfully left the cryptocurrency winter behind, survived the crisis fast and cautious He managed to react accordingly.
On the one hand, the company continues to strengthen its infrastructure. According to the statements made by Haipo Yang, the exchange has made updates to its system architecture and the services it offers. user experience continues to improve.
Major reinforcements were made to the security infrastructure
CoinEx has taken additional measures to protect users’ assets and introduced a major update to its security infrastructure. For the security of hot and cold wallets, mechanisms such as multi-signature protocol, independent infrastructure, real-time surveillance and automatic warning system have been put into effect.
Cryptocurrency investors may experience financial losses due to cyber attacks on the exchanges they use. CoinEx management, to prevent this situation and compensate all users for their losses to do CoinEx Shield Fund founded. The fund, which will be activated in case of unforeseen events, secures the assets of the users.
By making changes to team management, CoinEx will strengthen the foundations of the exchange by strengthening existing teams and establishing new teams.
Stock market in this context security and surveillance strategies for the development of a Security Committee created. The Committee, consisting of experts, will conduct a risk assessment to detect and prevent developments that may pose a threat.
In addition, CoinEx made a strategic agreement with SlowMist Technology, one of the leading names in the field of cyber security. The two parties will collaborate to track events and assets, and there will be information sharing between teams.
The priorities of the stock market have not changed
CoinEx has adopted the slogan “User comes first” since its establishment. continues to act with the principle. CoinEx, which took responsibility after the crisis in September, constructive And supportive took steps.
Founded in 2017, CoinEx has a wide range of services such as spot, margin and futures contract trading. Haipo Yang, CEO of globally operating CoinEx, gave the following message to users:
“As CoinEx, we have weathered the storms with you throughout our 6-year adventure. Not every moment of our journey was smooth, but we persevered. Your support gives us the strength to grow steadily and sustainably. The user comes first. We will grow even more together with you.”
Preparing itself for future challenges with the security measures it has taken, CoinEx has rolled up its sleeves to develop new products and services in line with this principle. Turning the hacking attack into an opportunity, the stock exchange started working to increase its global brand value and advance its activities in the international market.
Exchange, users’ satisfaction It will organize new social programs and campaigns as an indication of its determination on the issue. By focusing on the user, CoinEx aims to both strengthen and expand its existing audience.
Among the programs that the company will establish in this direction: CoinEx Creator Program It is located. This program is like CoinEx user focused We will work with active influencers and various campaigns will be prepared.
An example for the future of the industry
One of the most important values of the cryptocurrency industry based on blockchain technology is transparency. The policy followed by CoinEx in crisis management shows how important transparency is to establish a relationship of trust between exchanges and users.
Companies that are built on solid foundations and act decisively as a part of the ecosystem can overcome the various difficulties that come with the cryptocurrency industry and continue to move forward on the path of growth.
CoinEx’s taking responsibility throughout the process, establishing an open dialogue with users and working with other teams, sets an example for future crises in terms of the importance of communication and cooperation.
Learning from the crisis, the CoinEx team does not see it as an obstacle to growth. CoinEx CEO Haipo Yang said this about the future:
“I am confident in the future of this industry and ready to face all the challenges ahead. “I believe that from difficulties come difficulties, and CoinEx will become stronger and stronger through this difficulty.”
Disclaimer:
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