Cryptocurrency exchange MEXC apologized to its users after many of its users reported that they were having trouble closing their trades on the platform.
According to a tweet from the official MEXC account, the problem was caused by a spike in network traffic, which overloaded the system.
MEXC said its technical team was working hard to resolve the issue as soon as possible and assured its users that it would compensate for any loss or damage caused by network failure. The exchange also asked its users to be patient and understanding while resolving the issue.
Dear MEXCer,
We apologize for the inconvenience caused to you. At present, this problem is caused by the sudden increase in network access.
Our technical colleagues are actively dealing with this problem.
At the same time, please rest assured that if we find out that this…
— MEXC (@MEXC_Official) June 30, 2023
MEXC is one of the world’s largest cryptocurrency exchanges, with over 6 million registered users and over 800 trading pairs.
Spot offers a variety of features such as staking, lending and mining, along with margin, leveraged ETF and contract trading services. The exchange claims to have high security standards and low transaction fees. However, it has also faced some controversies and criticisms in the past, such as being accused of trading washes and manipulating trading volumes.
*Not investment advice.
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