Apple Will Pay $50 Million to MacBook Owners

Apple will reimburse customers for MacBooks, MacBook Airs, and MacBook Pros sold between 2015 and 2019. The reason for the refund, which will reach 50 million dollars, is the butterfly keyboard design that Apple used in those years.

US-based technology giant Apple has switched to a new keyboard design on some MacBook models it launched in 2015. “ButterflyThis design, called “”, reduced the key thickness by 40 percent. This was a revolution for Apple, but the actual use revealed that this was not the case. Because customers are afraid of this keyboard design. they were not satisfied. Because the keys were sticking, it was also affected by dust.

Now, there has been a new development on this subject. Apple to avoid class action lawsuit filed in the US 50 million dollars agreed to pay. If Apple’s settlement offer is approved, consumers involved in the lawsuit will receive varying rates of refund. In this context; to consumers who have changed their keyboard multiple times up to $395those who replace the keyboard only once will be paid up to $125, and customers who change keys will be paid up to $50.

Keyboard design was twice as likely to fail as previous models

Apple’s problematic keyboards have become the agenda of consumers, and research has been done on the subject over the years. According to this; butterfly keyboard design in the first two years the probability of failure was twice that of the traditional scissor keyboard design. Aware of this, the company even started a free service program in those years. could not get rid of consumer complaints. The decision taken in those years has now cost the company $50 million. So who will be included in this reimbursement program?

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According to Apple’s deal proposal, between 2015-2019 MacBook, MacBook Air and MacBook Pro Consumers who purchase will be included in the reimbursement program. However, not all customers worldwide are part of this deal. If you were in the USA in those years and bought one of the models we just mentioned, in California, Florida, Illinois, Michigan, New Jersey, New York or Washington, You can also get a refund.

Source :
https://techcrunch.com/2022/07/19/apple-agrees-to-pay-50m-to-settle-lawsuit-over-flawed-keyboards-on-older-macbooks/


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