Introduced last year, iPhone and Apple Watch models were presented to users with the Crach Detection feature. Apple made a statement after it was stated that the accident detection feature caused false reports on iPhone 14 models.
Apple: “We optimized the accident detection feature for false reports.”
Reaching out to an ambulance and police officer at ski resorts in Colorado, The New York Times reported on Apple’s false 911 calls. Contacting Officer Trine Dummer, the New York Times reported that it received 185 false calls in about 9 days.
Commenting on the subject, Trine Dummer said, “We had to deal with approximately 185 false calls from January 13 to January 22. Our whole day is spent managing such accident notifications. Ambulance officers are now becoming insensitive to calls. Since we have limited resources, this affects us negatively.” made statements.
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According to the published information, iPhone and Apple Watch models perceive somersault skiers as involved in a car accident. It is worth noting that the accident detection feature automatically calls emergency services when users do not reach the iPhone or Apple Watch within 20 seconds.
In response to the report, an Apple spokesperson said, “We are aware that in certain scenarios, these features trigger emergency services when a user has not experienced a serious car accident or hard fall. Apple’s Crash Detection technology was optimized with iOS 16.1.2 and watchOS 9.2 to reduce the number of false calls last year. However, I would like to say that it has already contributed to saving several lives.” said.
It is also included in the published report that Apple sent four representatives to its Summit County call center to observe Dummer and his team for a day. Analysts stated that it will take time for users to install iOS and watchOS versions with crash detection technology optimized.
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