some of Apple 16-inch MacBook Pro owners when the device is turned off MagSafe 3 It says they have a charging problem. The Apple Support team has taken action on this. The teams, which meet with the users who request help, are trying to fix the problem in line with the instructions. However, some users said that these instructions didn’t work either. Here is the mentioned problem and Apple’s solution…
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According to comments on Reddit, some users MatchHe claimed that the device does not charge when he closes the phone or just closes the lid. It seems that in these cases MagSafe 3 connector There is a common problem that it cannot provide the desired charge.
User comments 16-inch MacBook Pro It was for devices. in the comments, your computers 140w MagSafe 3 It was reported that it could not detect the charger. Charge light when device is turned off was flashing yellow. This indicates that the device is having a charging problem. There’s also a video on this issue, on light movement. macOS charging sound effect indicates accompanying Meanwhile, a solid orange light means the MacBook is charging, and a green light means it’s fully charged.
Some users contacted Apple Support. MacRumorsspecifically cited a user’s comment. The user explained how the Apple Support team went about the MacBook Pro issue:
“I have exactly the same problem. I asked Apple Support for help. 140 wattsThey said they will order a new charger. However, it is likely a firmware issue they announced it. The next day I got a phone call from Apple. They asked a lot of questions and gave me instructions to run a special program. After doing all this they said they want to get my MacBook and charger back and have a brand new one. MacBook They said they would.”
However, some 16-inch MacBook Pro This is obviously indicative of an anomaly, as the problem only occurs on models with the lid closed. Because normally, when the device is connected to MagSafe while it is on, MagSafe 3 continues to charge the Mac even if the lid is closed. It should also be noted that this issue is not present for all users.