For Webtekno followers, we have answered in detail the answers to questions such as what is the concept of importer’s warranty, what are the differences with the Turkish warranty, which are included in the content of long texts that we come across when we buy a product or that we are too lazy to read.
The companies in our country sell the electronic devices they buy from abroad at affordable prices by registering them in our country at the customs, and they provide the guarantee themselves to us, the users. While providing this process, they undertake the role of intermediary. Issues that consumers are curious about; distribution of companies warranty scopes subject.
When shopping, most of us want to feel safe and secure the product. It is not only in our hands to ensure that the conditions are met. If you do not trust the importer’s guarantee given by the importer, some alternative options You can call. In this news, we have touched on the important points about the importer’s guarantee.
What is the importer warranty?
We import products that are not produced in our country or that are produced in small quantities from abroad. Usually, these imports are undertaken by an intermediary firm. The company makes an agreement with the official company of the product and distributes it in the country. Small or large companies bring the devices in this category from abroad and sell them in our country. The guarantee applied to the products of the big companies doing this work. importer warranty is called.
This means: You cannot give the product you bought to the authorized service. Authorized service does not accept this situation as it is not directly purchased from the manufacturer. It offers some service opportunities under limited conditions, but this will be largely insufficient for you. of these products the story of being cheapThat’s exactly where I come from.
What is Turkey warranty?
Many electronic devices produced abroad enter our country. The production sites of these devices and the headquarters of the distribution company are abroad. These products pass through customs and take their places in distributors and intermediary stores in our country. One of the things that some of us pay attention to while examining the products. Covered by Turkey warranty whether it is.
Even if there are those who do not pay attention, one of the first things they will want to learn after the features of the product after this article will be whether the product is covered by the Turkish warranty. Like every conscious consumer learn about warranty termscan save you from potential problems in the future.
The guarantee and technical service provided by the authorized services officially operating in our country is called the Turkey guarantee. Another name for Turkey’s warranty is the distributor’s warranty. E.g; A phone you bought from Apple had a malfunction and you sent the phone back to Apple authorized service. The authorized service performs the necessary operations within the knowledge of the brand. For this reason, you should also be concerned about your phone with the importer’s warranty. directly You are dealing with the brand.
For this reason, the devices we call Turkey-guaranteed are the most reliable devices that cause you the least problem in case of a problem. If we go over the Apple device that we just gave an example of, the name of the product we bought in the warranty is “Apple Turkey Guaranteed”. This is due to the guarantee that the brand gives you directly. gives confidence.
What is the difference between importer’s guarantee and Turkey’s guarantee?
The difference between the importer’s guarantee and the Turkish guarantee is also among the points that leave a question mark. The product of the importer’s warranty to Turkey guarantee We can buy it cheaper than the product we have. However, when shopping with a company that brings the importer-guaranteed product to the country from abroad, we face a little risk.
Where can I complain about my product with Turkey warranty?
Under certain conditions, all consumers are exempt from contracts and certain legal rights has. They can also seek and demand these rights to the end. The authorities that will solve the problems that may arise due to shopping are certain.
If you send a product with a Turkish warranty to the service three times and the problem is still not resolved, they return the device to us; under the district governor’s office or governor’s office to consumer courts You can go and claim your rights. You can claim damages arising from your rights from the company you are dealing with.
Which warranty type should you choose when purchasing the product?
When purchasing electronic devices, we usually look at the features, capacity and satisfaction of the product we will buy first. However, the attractiveness of the product we like may bring problems that we will encounter in the future. To avoid this the right product You should make a choice under the right conditions as you prefer. In order to make the right choice, you must purchase the right product under warranty.
The product with the importer’s guarantee is the type of product that you can partially benefit from, although not as much as the product with the Turkish guarantee. However, if you are someone who keeps the risk to a minimum in the work you do, it is on your behalf to prefer devices with Turkey warranty, that is, distributor warranty. best decision will be.
While purchasing electronic devices, do not hesitate to ask the relevant store about the warranty type and service issues. Make your decision accordingly. remember that The decisions you make may drag you to the service money in the future or save you from those amounts.
What is parallel import?
One of the first questions that come to our mind when buying a product is how we can buy the product cheaper. One of the alternatives is this product. connected to abroad bring in a vehicle. Just like the situation in the conversation “it would make more sense if we went to Europe and bought the iPhone 11 cheaper”.
Parallel import products are also among the product types that we can purchase, just like the products with importer guarantee or Turkey guarantee. However, there is an obvious difference between them. IMEI number verification is not applied to devices brought from abroad with parallel import. Therefore, products not included in the warranty.
Parallel import is a type of product that has a completely legal basis. big phone companies reason for not providing warrantybecause they did not bring the product themselves. Consider Samsung, which offers a guarantee for the products they bring. If we buy the same product from Hepsiburada site, the scope of this product is not included in Samsung’s own body.
Should parallel import products be preferred?
We said that when these products arrive in the country, they enter our country without verification of the IMEI number at the customs stage and they do not have any guarantees. When we evaluate all these factors, it is a problem to buy parallel import products. user preference However, it is not highly recommended.
The deterioration of the product depends on factors such as luck and external factors. Parallel import products, which are acceptable for those who want to take this risk, are a product type that should be avoided for those who do not want to take this risk. Because in any bad situation, the products that are not covered by the warranty are always a risk business. Buy for a song If we consider the part of the warranty as an advantage, the issue of warranty is also a situation that can create a disadvantage.