The application limit to the Consumer Arbitration Committee has been increased!

The notification regarding the increase of the monetary limits included in the 68th article of the Consumer Protection Law No. 6502 and the 6th article of the Consumer Arbitration Committees Regulation was published in the Official Gazette by the Ministry of Commerce. Here are the details!

The application limit to the Consumer Arbitration Committee is 104 thousand TL!

Communiqués on the subject prepared by the Ministry of Commerce were published in the Official Gazette. According to this to consumer arbitration committees The monetary limits that must be adhered to in applications have been rearranged.

From January 1, 2024 New regulation effective from 58.46 percent with the increase for 104 thousand TL comes out. Thus, in next year’s applications, provincial or district consumer arbitration committees will be responsible for consumer disputes with a value below 104 thousand TL.

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Applications will be made to the arbitral tribunal where the consumer resides. If there is no consumer arbitration committee in the district where the application will be made, it will be possible to apply to the district governor’s office.

In addition, the administrative fines planned to be imposed in cases such as violation of general principles have also been announced. Accordingly, those who violate the provisions will face a fine of 2 thousand 172 TL for each transaction. In addition, the penalty to be imposed on organizations if they do not offer credit cards without fees to consumers has also changed. This fine was 55 million 6 thousand 905 liras.

So, what do you think about the decision of the Consumer Arbitration Panel? Don’t forget to share your opinions with us in the comments section!

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