Telegram, which has made a name for itself lately, has come to the fore with its new update. In the statement made by the creator of the application, Pavel Durov, it was said that users can now easily convert their individual accounts into business accounts. Thus, many users who will have this account will be able to list information such as location and working hours in their profiles.
It is stated that this innovation is very important, especially for small business owners. Because on many other platforms, it is necessary to pay large fees to open an organization account. Here are all the details…
Telegram is releasing a comprehensive update
Another striking feature of the business account is the ability to provide automatically prepared answers to people who reach out. Thus, while a great deal of time is saved, customers can reach the answer they are looking for in a much shorter time.
Additionally, the text coloring feature is also active for these accounts. While these developments were welcomed by many Telegram users, the frequency of use of the application also entered an increasing trend.
Another statement made by Durov was the new artificial intelligence functions that will be brought to business accounts. Thanks to these functions, customers will be able to find solutions to the problems they experience by communicating with smart chat robots.
This innovation is expected to come to the platform within the next month. Although it may seem difficult for Telegram to compete with WhatsApp Business, which has 200 million active users per month, we can say that this latest breakthrough is quite positive.
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So what do you think about this issue? Do you think the strategy implemented by Telegram is correct? You can easily share your answers with us in the comments section below. Your opinions are very valuable to us.