Suzuki Turkey made a statement about the allegations that have recently come to the fore in our country regarding its vehicles. The company denied allegations that it deliberately sold cheap and low-quality vehicles.
Japanese automobile giant Suzuki recently said, “Intentionally cheap or low quality vehicles are sold in Turkey.” came to the fore with his allegations. In addition, a citizen who bought a Vitara model with rusty seats was widely talked about on social media.
When the citizen reached the company regarding the issue, “The answer we received was, ‘You are a citizen of the Republic of Türkiye. You do not live in a European Union or American country. Our Turkish partners gave us information. Cases in your country take years.. Good luck to the Turkish judiciary, do not disturb us again.He claimed that he received the answer. Today, Suzuki Turkey made a statement regarding the issue. The brand rejected the allegations in a statement on social media.
Statement made by Suzuki Türkiye:
“Dear Suzuki Family,
It has become necessary for us to provide information about the false and exaggerated claims that have recently been made public about our Suzuki Vitara model, especially those shared on social media without investigating the source.
Our Vitara model, whose compliance with European standards is confirmed by TSE with type approval certificates, is produced in the facility in Hungary with the same standards and features as the vehicles sold in all European countries. It is not possible to deliberately send cheaper or lower quality models to our country.
On the other hand; News that our nation and our judicial system are humiliated by the Japanese Consulate or Embassy and Suzuki Global using expressions that belittle our country are also unfounded. Both institutions have written to us and stated that it is not possible to use bad words towards the Turkish nation and our country.
Our country has highly developed standards in terms of the automotive industry. Compliance with the rules, which are followed meticulously by our relevant government institutions and standards institute, is the top priority for Suzuki, like all brands. Relevant authorities try to keep the service standard at the highest level through inspections and guidance when necessary.
As Suzuki Türkiye, we will continue to stand behind our products and services. We respectfully inform you that, despite all care and attention, in case of general or individual malfunctions in our vehicles, we will not hesitate to take actions in favor of our customers in line with the relevant laws and procedures.
For all your questions, requests and feedback, you can reach our authorized dealer-service organization and our call center at 444 5 795 between 8.30-18.30 every day of the week.
We regret that such an opportunity has come to the agenda with unfair accusations and generalizations. We thank you for your trust and offer our respects.”
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