The May 2023 Update, released by smartphone manufacturer Samsung for Galaxy models in the past weeks, infuriated users. Hundreds of people have encountered an annoying problem. Today, Samsung provided free support to a user for the first time on this issue. Here are the details…
Samsung has started to replace the screen for free for the vertical line problem!
Samsung aimed to increase system stability with the update it released, but this did not happen. So much so that many users who installed the new version started to complain, saying that a green/pink/blue vertical line appeared on the screen. Later, it was learned that the problem was only experienced with panels produced by Samsung.
According to what users said, Samsung did not provide any support in this regard. Moreover, many people stated that the brand will make a screen replacement to solve the problem and demand a fee for this.
Samsung’s “Fix it yourself” program is in Europe!
With its Self Repair program, Samsung provides spare parts to its users and allows them to repair it themselves.
Today, a Galaxy Note 20 Ultra user, when he went to Samsung technical service, stated that although the warranty period of the phone had expired, the screen and battery were replaced free of charge to solve the problem. It seems that the brand has officially acknowledged this issue.
Samsung is expected to make a free replacement for all Galaxy smartphones that have this problem caused by the software and the panel. An announcement may be made for this in the near future.
The models that received the Samsung May 2023 update are as follows;
- Galaxy S23
- Galaxy S23+
- Galaxy S23 Ultra
- Galaxy S22
- Galaxy S22+
- Galaxy S22 Ultra
- Galaxy S21 FE
- Galaxy S21
- Galaxy S21+
- Galaxy S21 Ultra
- Galaxy S20 FE
- Galaxy S20
- Galaxy S20+
- Galaxy S20 Ultra
- Galaxy Z Fold 4
- Galaxy Z Fold 3
- Galaxy Z Fold 2
- Galaxy Z Flip 4
- Galaxy Z Flip 3
- Galaxy Z Flip 5G
- Galaxy Note 10
- Galaxy Note 10+
- Galaxy A73
- Galaxy A54
- Galaxy A53 5G
- Galaxy A52s 5G
- Galaxy A52 5G
- Galaxy A33 5G
- Galaxy A23 5G
- Galaxy A23
- Galaxy A22 5G
- Galaxy A13
- Galaxy A10e
- Galaxy M53
- Galaxy Tab S8++
- Galaxy Tab S8+
- Galaxy Tab S8 Ultra
- Galaxy Tab S7 FE
- Galaxy Tab S7
- Galaxy Tab S7+
- Galaxy Tab S6 Lite
So what do you guys think about this issue? You can share your views with us in the Comments section below.