New Shopping Feature from WhatsApp: Flows

Meta’s popular instant messaging application WhatsApp, “flowsIt started testing a new feature called “”. Flows, which focuses on improving the shopping experience of users via WhatsApp, choosing a seat or make an appointment at a business. Users will be able to handle many tasks without leaving WhatsApp.

WhatsApp team created a new feature for Flows feature support page created. When we look at this support page, we see that Flows, in addition to what we have mentioned, also has features such as logging into accounts, customizing a product of interest, quick form filling and submission, and registering for events. However, how all these can be used is unknown for now. substantially keeps its mystery.

This is what WhatsApp Flows will look like

The shared screenshot reveals a conversation with a company called Zoomture. The user booked a trip through this company. creating an appointment. We see that it is even possible to choose a seat in the transportation vehicle to be used for this appointment. The feature eliminates users’ need for external websites will eliminate looks like. WhatsApp, which has been doing important work for the shopping industry for a while, will add a new one to these with Flows.

In the statements made by Meta, Flows is currently available for some businesses in Brazil and India. can be tested explained. After the testing phase is completed, worldwide all businesses and users will start using the Flows feature. We will see how effective the feature is when those days come.