Fraud Made Using Digiturk and Türk Telekom Name

Today, unfortunately, a new one is added to fraudulent methods almost every day. Scammers, who are constantly peeking into users’ wallets with new methods, sometimes using a company name These scams continue.

Unfortunately, many of our citizens in our country are defrauded over internet and telephone subscriptions. Our topic today is a fraud method established through internet subscription. Let’s find out together how hundreds of citizens were defrauded.

Everything starts with a call from a “customer representative” from Türk Telekom.

While you are sitting at home and sipping your tea calmly, your phone rings and you Turk Telekom customer service You meet someone who says he’s calling. This so-called customer representative tells you that your home internet contract is about to expire and it says you need to renew your package.

Of course, you think that this is also a fraud method because you constantly read fraudulent news, but the representative in front of you by reading your billing information completely proves to be representative. Afterwards, they will tell you that they have a campaign package in addition to home internet in this package. It also has a Digiturk subscription. says. The amount requested for this double package is a funny figure ranging from 110 TL to 130 TL. You accept the offer of the representative that you believe is not fraudulent, and the representative, You will be called by Digiturk he hangs up the phone.

At this point, Digiturk is also involved.

A few minutes after you hang up, you are called by the Digiturk customer representative. After you pick up the phone and start talking A confirmation SMS is coming from Digiturk and you are convinced that Digiturk is not a scammer. A few days after you approve this new subscription, Digiturk technical service will come to your home. doing the installation.

But things start to get messy after this point.

While enjoying your Digiturk subscription with your internet subscription, you Two invoices are coming.. One is your old Türk Telekom home internet subscription and the other is your new Digiturk subscription and these two bills are in total. It is equivalent to something like 250-300 TL.. As soon as you see the invoices, you first call Türk Telekom customer service and the authorized person on the other end of the phone no such campaigns says. Likewise, the Digiturk official you called says they do not have such a campaign. If you want to cancel your subscription You are asked for a withdrawal fee and a usage fee..

This is exactly how he was defrauded even for 1 month and you have to pay both a high bill and a withdrawal fee.

So how does this scam ring work?

At this point, both institutions do not take the blame for fraud and say that the records made have nothing to do with them. However, the fact that the two customer services that call you have detailed information about you and start your subscription immediately after sending an SMS to your phone, this fraud process proof that it wasn’t made by ordinary scammers.

According to the claims of victims on social media, those who commit this fraud are on behalf of Digiturk and Türk Telekom. brokerage firms working in customer service center. Employees of these companies for receiving additional premium per subscription With this method, they trick users into subscribing to Digiturk.

Apart from Türk Telekom, the names of different companies are also used.

Some of the users who make similar complaints on social media claim that they are called by Türk Telekom, some by Türknet and some by Vodafone. However, in all complaints The subscriber company is called Digiturk.. This is the claim that the employees of Digiturk’s brokerage firms are committing this fraud. strengthens.

There are many complaints about this issue on the internet.

So what should you do if you are faced with such a situation?

Lawyer, Member of the Executive Board of the Informatics Commission of the Union of Turkish Bar Associations Resul GoksoyIf you experience a similar situation, you can apply to Digiturk and Türk Telekom in writing or online, requesting the information of the intermediary firms, and then obtain information within the scope of KVKK and then It states that you can file a complaint within 30 days..

In addition, in such cases, the caller firm before approving the offer of the people who call you. by calling official customer service It’s up to you to ask if such a campaign exists. can prevent you from being scammed in similar ways.