Technology continues to cause significant changes in every aspect of our lives. This situation, which deeply affects the business world, leads to the emergence of innovative solutions. Undoubtedly, FLO is one of the companies producing these solutions.
Making significant investments in technology FLO, a while ago, he implemented FLO Wise, an artificial intelligence project that made a difference in the industry. The company, which won the appreciation of the institutions related to this work, was most recently awarded at the “SAP Innovation Awards 2022”, where AP Global rewards companies that integrate innovative solutions into their business processes.
Impact of digital transformation on FLO!
We talked about the Digital Transformation project of FLO Mağazacılık, one of Turkey’s well-established shoe stores, which received many awards.
FLO leads the industry with its digital projects
FLO Wise was the winner of the transformation category at the “SAP Innovation Awards 2022”, where the projects of more than 200 companies from 40 countries were evaluated. Thanks to an artificial intelligence assistant in FLO Wise; Customer satisfaction is achieved to a great extent by taking into account many parameters such as historical return information about damaged products brought to stores by customers, basic features of the product, analysis based on seasonal conditions, quality history of the supplier producing the product, return statistics for similar products and even past customer behavior analysis.
In the second leg of the FLO WISE project, there is a solution to the shoes that are the bleeding wound of the shoe industry and that have lost their integrity (on the right or left). Burak Aktaş, FLO Information Technologies and Logistics Deputy General Manager said:
“We have transcended the boundaries of traditional retailing to become an omnichannel, multi-brand, digitally oriented global product company. With the transforming role of merchandising, our goal of going beyond the expectations of consumers and integrating online and physical channels has shaped our technology work. In this direction, we have become a pioneer in many areas in the retail sector with the projects we have implemented in order to provide a much better service to our customers and we have done exemplary works.
FLO WISE, where we find solutions to the problems specific to our sector by using artificial intelligence technology, took its place among the few projects that received awards from Turkey at the SAP global awards, where the projects of more than 200 companies from 40 countries were evaluated.
I would like to thank all of our teammates who contributed to this valuable award for making us proud. As a structure that adopts the principle of offering the best to our customers every time with our focus on digitalization, we will continue to realize technological transformations at FLO and to realize our investments that shape our sector in this sense. In the last two years, we made a total of 105 million TL investment in technology. We plan to invest over 150 million TL in technology in the next two years.”
So what do you think about this subject? How will such technology-oriented projects change our shopping habits in the future? Give your feedback in the comments section or SDN ForumYou can share it with us.